Xfinity WiFi Now WiFi Suddenly Stopped Working - Xfinity WON’T Assist
Please help?! The xfinity wifi was working fine the last month plus, but when I got home from work, it would not show up on my phone. It showed up on my laptop at first but would not connect no matter what. It kept saying “reconnecting” but not connecting. Now, it doesn’t show at all.
I’ve followed every single suggested method to solve the problem but the xfinity AI chat absolutely refuses to assist in any way. It is also impossible to reach a human because both the chat and phone AI demand an account number and say that my phone number is not associated with an account. Xfinity does not give accounts for the NOW $10/month pass. Every single link / chat that is supposedly for customers with this pass explicitly refuses to help without the account number that does not exist in the first place
So, unless Xfinity can help, I will have to file a dispute for the charges taken without services being rendered.
After working 11 hours today, I just wanted to watch a show…