HELP! I got a hand me down phone and Verizon wont unlock the Esim
So I am setting up a new phone plan with Staighttalk and I did not have a previous phone before so my Step-dad gifted me his years old, like new Iphone 13 he had for work years ago before he retired. Got everything set up with straighttalk but my Iphone does not work and was told to call Verizon to unlock the Esim restrictions. I cannot for the life of me get someone to help me at Verizon! I barely get a real person and if I do they are a broken record of saying "We cannot help you without an account number or phone number with us." but I DO NOT and DO NOT WANT to sign up for verizon or use Verizon... I have a straighttalk plan and id like to keep it that way. How can I esim unlock my phone so Straighttalk esim work?
just a vent: 1 Verizon customer service agent called me a foolish monkey and is happy I talk a certain color way. Reallly reallly really wish I had their information before they hangup so I could report it. I am so frustrated I have been crying on the phone for over 6hours just trying to get my phone set up.
Edit: yeah, so I just did a refund and decided I dont need DATA or service. Wifi is fine. screw phone companies