
Dell XPS 9365 RAM throttled
I have a Dell XPS 9365 with 16GB soldered RAM
It shows the full amount in BIOS but locked to only using 6GB in Windows 11.
It passed memtest86.
OCCT shows only 6GB and no errors but does say memory crashed in benchmark
Task manager shows 16GB but is locked to 6GB utilisation.
The laptop runs very slowly but CPU doesn't throttle
What I've tried:
Clean install of windows
Reflash to latest BIOS
Tinkered with BIOS settings
Tried several different AI recommendations
Thinking of trying Windows 10 as laptop is from 2017
Set maximum RAM in msconfig
Any ideas please?