Vinted parcel not updating after Relay drop-off despite receiving confirmation email.
Hi everyone, I’m new to this so please bear with me! Just wondering if anyone has experienced something similar.
I posted a Vinted parcel yesterday at a Relay shop and received an email from Relay confirming that they had received my parcel. However, usually as soon as I drop off a Vinted parcel, I get a notification on Vinted confirming that it’s been shipped to the buyer. This time, I didn’t receive anything.
When I check the tracking, it still says “Awaiting your Vinted parcel”, despite the fact that I physically dropped it off and have an email confirming the Relay shop received it.
I actually shipped a separate Vinted parcel today, and that one updated on Vinted straight away after I posted it, so I’m quite worried about what has happened with this particular parcel, especially as it’s worth around £100.
I’ve already been back to the Relay shop and they told me it should have been collected by now and advised me to contact Relay.
Has anyone had this happen before? Did your tracking eventually update, or did the parcel still make it to the buyer despite Vinted not initially showing it as shipped?
Any advice/experiences would be really appreciated! Thank you 😊