IDL hotels advertising as "pet friendly" when they are actually just "dog friendly"
My friend and I were planning a road trip, so we booked a "pet-friendly" hotel online in advance. But when we showed up to check in, they outright refused our cat. We had to walk back to our car super frustrated and spend the middle of the night frantically calling dozens of other "pet-friendly" hotels just to verify if they actually accept cats, which was genuinely infuriating. Look, if a hotel chooses not to accommodate cats because of cleaning costs or potential damages, I completely understand and respect that policy. What really grinds my gears is the intentional vagueness in their marketing. If your property only allows dogs, just put "dog friendly" on your website instead of forcing customers to jump through hoops and make endless phone calls just to get a straightforward answer.
Because these rules are so unnecessarily rigid and misleading, the two of us were eventually forced to find ways around them. For the rest of the trip, we just booked standard "pet-friendly" rooms without specifying the animal, making sure to dodge the front desk so no one saw us carrying in the litter box. If housekeeping ever came around to service the room, we simply put the cat in a carrier and drove around the block for a bit until they were done.
If businesses were transparent about their policies from the start, who would actually want to play this stupid game of hide-and-seek just to secure a place to sleep for the night?