I know there is plenty of pressure to upgrade on the day of but we looked more into it and are interested in getting season passes for the rest of the year. We used our day passes last week. Has anyone had any luck contacting guest services to see if they would let us do that?
A couple of months ago I bought tickets to see Ron Funches in Irving, TX. He cancelled about a month ago due to a TV commitment and Ticketmaster and the event host both announced the event was cancelled. I reached out to StubHub support who said nobody announced it as cancelled. I provided the two links mentioned and they said it would be escalated and I'd receive a refund. Got a reminder from them yesterday to get ready for my event. When I contacted support they said "no, the event is going on right now." Provided the links again and was told I'd hear back. I'm pretty sure I can just say goodbye to my $200.