u/Unable-Ad-8303

I’m trying to solidify my certifications while breaking into the IT job market, and I’ve noticed a lot of job postings mention about knowledge or certification on ITIL processes / ITSM.

I also recently struggled in an interview when asked to explain and apply ITIL concepts like incidents, SLAs and prioritisation, so I’m considering getting certified rather than just learning the basics.

Current options:
ITIL 4 ~$645 USD
Includes official PeopleCert exam, eLearning, PDFs/slides, quizzes, revision and multiple mock exams.

ITIL V5 ~$665 USD
Includes official PeopleCert exam, eLearning, study materials and mock/sample exams.

Would you spend this much yourself for ITIL Foundation as a junior? And with only ~$20 difference, would you choose ITIL 4 or V5?

Hi everyone,

I just wanted to say this subreddit feels really welcoming. Seeing people share interviews, offers, and small wins has been genuinely heartwarming, especially compared to the negativity international students often get on r/ausjobs.

That is partly why I wanted to post here. I’m an international graduate in Melbourne trying to find my first proper IT or cyber security related job in Australia, and I’m honestly feeling stuck after many auto rejection emails.

I’m not here to argue or complain. I just want genuine advice from people who have been through this. For those who got their first job here, what actually helped you? Did you start with IT support first, speak to recruiters, fix your CV, do certifications, network more, or just keep applying?

Thanks for any advice.