I recently received an invitation for a project. On the same day, it was active, but from the next day onward, it started showing under the paused section.
It has been around a week now, so I wanted to ask if this is normal. Do paused projects usually resume after some time, or does it usually mean the project may be nearing its end?
Has anyone else experienced something similar?
Hey everyone, I'm wondering if anyone else has run into this weird UI sync issue and if you found a way to actually reach a human to fix it.
The Scenario: My address verification initially failed due to some weird bank statement formatting. I requested a manual review. Yesterday (June 1st), I finally got the official "Your Meridial Account is Verified" email. A blue verified checkmark appeared on my profile, and the top of my dashboard literally displays a banner saying "Your account has been verified."
The Bug: The progress tracker on the dashboard is totally out of sync. The "Address verification" tile still shows as a red "Failed", leaving my profile stuck at 75%.
The Problem: Because the frontend dashboard still thinks I'm incomplete, I can't actually start working. When I try to continue applying for the JSON & Coding Evaluation Expert project, I get blocked at the "Confirm your location" step with a red error. As a dev, this clearly looks like a backend state sync issue where the UI hasn't fetched my updated verification flag.
Support is blocking me: I've tried submitting Jira support tickets, but the automated bot instantly closes them. It thinks I'm just asking for a document status update. Even when I reply with the "TECHNICAL BUG" keyword as instructed to reopen it, the bot just swallows it or sends another auto-response.
Has anyone else's UI gotten stuck like this after being approved? Did it eventually sync on its own, or did you figure out a workaround to get past the support bots?
