Stripe provided ZERO fraud detection / protection for us
- Stripe approved 5 fraudulent accounts (from Indonesia)
- These fraud accounts created fake vendor and customer accounts on our platform, and proceeded to use fraudulent credit cards, which Stripe approved
- After learning about the fraudulent activities, we blocked their IP addresses and deleted their accounts and transactions
- BUT Stripe closed / permanently banned our account for fraud activities
Then I learned "Stripe relies on automated, risk-based models that often approve accounts instantly and evaluate risk retroactively. If connected accounts or transactional patterns trigger fraud or compliance thresholds later, Stripe frequently shuts down the main account rather than absorbing the liability"
So Stripe provided ZERO fraud protection and detection for us. They approve fraud accounts and then blamed us for the fraud.
We're now looking at paypal and other alternatives ..... sigh