u/Vicousvern

Package stuck at customs for over 3 months and zero contact
▲ 1 r/dhl

Package stuck at customs for over 3 months and zero contact

Hey, so I've had an item stuck in limbo for soo long now, I've tried chasing Ebay, DHL, Evri etc. and there seems to be no way to get any info on what is actually going on. I thought it may be waiting for me to pay fees, but again, I've had zero correspondence. Tried contacting DHL, got absolutely no where, is there a representative that can actually help me please, or any advise on what to do as it seems no one wants to take any accountability for this parcel, thanks!

u/Vicousvern — 6 days ago
▲ 0 r/Ebay

UK Customs extremely long wait

Has anyone had experience with Heathrow customs taking a really long time? Ordered an item from the US on 20th May, DHL tracking shows its been at customs since 1st June 2026. I don't know what to do as the DHL customer service links just keep going around in circles and its now beyond the timeframe where eBay will do anything, thanks.

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u/Vicousvern — 1 month ago