Kitchen printers dynamic bs static IP
I’m away on vacation and one of my team members thought it would be easy to swap a Pinter that was having intermittent issues.
We have 3 kitchen printers, 2 are the old epson u220 and one toast printer. (Pizza, Dinner,salad) The toast printer (salad) was the one experiencing issues, it was replaced with a new toast printer (I really dislike the newer toast printers but that’s another topic).
Worked ok at first but then after 10 mins tickets were skipping the pizza printer all together and going to the salad station (back up printer for pizza is dinner, so this made no sense).
Team member was on phone for two hours with toast CS and got nowhere. I was trying to troubleshoot from the beach 500 miles away.
Our printers were always set up with static IPs from the beginning, so I tried to set the new salad printer that way and it would not work. Maybe because I wasn’t at a terminal? I was thinking maybe dynamic IP assigned the printer the same IP as the pizza printer. It was going back and forth to which printer was showing offline.
Our other location who has had toast the same timeline as us has the newer toast printers and theirs are set to dynamic IP.
I’m not sure if I should stick with static Ip or mix and match or go with all dynamic IPs.
It’s been a real pain to try and figure this out from vacation and I’m really frustrated that Toast CS was so useless.