

getting sick of riverside changing features and charging more.
the customer service is horrible. its always... "we will send you an email later and get back to you" and they never do. at least not in the time frame that I need to get the job done.
today, I wanted to adjust the the colors of the video. something Ive done hundreds of times before. but today... ITS BEHIND A FUCKING PAYWALL !! and I am on a fucking deadline!!
wrote them on the chat support... and got the classic timeless "I understand, I know how important it is to resolve this as soon as possible, so I will share this to the relevant team to work on this issue."
WHAT THE FUCK!!
Update:
After posting here, they did reach out to me through Reddit chat and expedited my support ticket. This morning I heard from them and they fixed the issue which is good, but nevertheless, I did miss a deadline, which is disappointing.