[UK] App delivery preferences
Just had an interesting (for want of a better word) conversation with customer service. I called up to reschedule a delivery as I couldn’t do it online due to my phone number being wrong. Whilst on the phone I mentioned that when trying to set up the app and adding my delivery preferences (in general, not for this specific delivery) there is no option to choose ‘Do Not Leave With Any Neighbour’. I can choose all neighbours or nominate 1 specific neighbour. When mentioning this to the agent they told me that the sender sets that preference. I’m sorry, what? How does the sender know whether or not I trust any of my neighbours, or whether they are fit/well enough to accept?
I have recently moved and no longer have a safe place to leave parcels. DPD going for a humanitarian award for brokering peace deals between neighbours or what? 😂