▲ 6 r/Mercari
Buyer requested a refund and claims the packs were resealed
I’m not sure what to do about this. I’ve heard a lot of stories of Mercari siding with the buyer even if it isn’t right. I know the packs weren’t resealed (I made sure to check after buying them originally) and it’s really upsetting to have this happen. The buyer* didn’t know what they were buying and is now claiming they were resealed. Any tips?
The package was on hold for about 3 weeks before this since the buyer was “out of town”. Even though they were still rating other sellers and listing their own items.
Also I know I probably didn’t handle this the best but I didn’t really know what to say to them. Sorry
u/Wholeduckling5 — 2 days ago