u/Wild-Housing1648

Duskveil 3 Days of Anguish. Chapter 5 One day Done ! Now Supreme is giving me the Duskveil treamtment. HELPPPP MEEEE !!

Let me say this so I don't get beat up in the comments. This is very first game like this EVER. I've been a fighting game player all of my life. I love Kung Fu Movies ( I grew up on them) , and till this day I collect them so soon as I went new genre hunting Wu Kong was an easy choice. I had NO IDEA what I signed up for. I'm old enough to say we went to the movies to see Kung Fu movies on Sat growing up. Yes I'm ancient lol

This is my first walk thru so here goes HELLLLPPP me. Duskveil gave me nightmares for 3 days this past weekend. Finally got it done. Took one day off, and went to Chapter 5 last night. Ran thru it all including secret bosses, and side quest.Lost to bosses around 3 times a fight. Now I'm at SUPREME, and I have tried every build known to man. I upgraded my Pilgrim set maxed out. I then upgraded the Yaksha build. Im holding out on the Bulls King for next run to get the entire set at once.

Any who I have tried every build I could find. My personal use is smash stance. I have sparks out stamina, martial arts, pluck, cloud ect. I have the mana and all upgraded, and he is beating me senseless. HELP MEEE. What am I missing ? Also he keeps glitching out on me. He goes to the water, and I have to start over. What is that about ? I'm talking all suggestions. At my age I can't do another 3 days of anguish fighting the same boss. I'm all ears. HELPPPP MEEEE !!

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u/Wild-Housing1648 — 2 days ago

Microaggressions towards my fellow agents based on their race. I'm tired of it. Enough is enough

I know people choose to pretend it doesn't exist, but it does. They cant identify with it because it doesn't happen to you. It's very real, and alive. I have fellow agents of many backgrounds. I'm a phone rep, but I'm also in the department if a customer is a repeat caller for various reasons I have to listen to every call with the customer. I'm in the final resolutions department as well. It pays more so I take the shifts.

1st Call - Agent was overseas - Caller wants to talk to another agent soon as they are on the line. Some are even rude saying learn how to speak English. This is America.

2nd Call - They get agent #2 Which is a black male - Customer is loud/aggressive ,tone, attitude & verbiage isn't so friendly. Agent has to code switch, and basically take brutality in verbal form.

Agent gets bad survey, and it's not performance. It's simply because people are being people for no damn good reason other than racism

3rd Call back - They get Suzy - Suzy is a Caucasian woman that said the exact same things agent 2 said basically word for word. Customer is so sweet, and nice, and the agent gets 100 on survey.

I have to call the customer back for final resolution. Customer doesn't know I've heard all 3 interactions.

They go right back to agents #1, #2 based on bias , and bias only

I have to go fight on agents 1 & 2 behalf, and I fight hard ! Why because WE SHOULD !!

To all of the agents that read this that are other of backgrounds, races, sex ect

Just know one person out here has your back

This is pissing me off. I'm sick of humans. They need be better for real.

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u/Wild-Housing1648 — 8 days ago

Does your job try to indoctrinate even after work hours to keep the job on your mind?

I'm a remote agent now, but even working at the office my job all day, and sometimes late at night sends constant emails, and correspondence about this damn job. Metric this, changes that! Did you know blah blah. Well did they know I don't give a f... and I will not be indoctrinated thinking about this job when I clock out I'm out ! They never stop the bs as if we are to only think of their bs. It's become over the top, and annoying. I myself don't see the emails until the following work day. I don't do work related anything when I'm off.

It comes off as if it's a battle between them of whom can send the best email, or be the teacher's pet about this damn job. They want more, but where's the MORE IN MY PAYCHECK ? Even in the work chat we have to be logged in these idiots attempt to get the agents to do trivial pursuit questions as if I'm going to play along. I didn't try to get on a game show.

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u/Wild-Housing1648 — 21 days ago

People truly get triggered over the word NO. You won. What's the problem ?

We deal with state commission boards, and the fines are so hefty so when people no longer want to do business with us we are required to let them go. There are no extra fees no fuss BUT NOOOO they still want to fight . We verify your information, and we say thank you. They still get mad, and the entitlement of even winning with no resistance triggers them. They go on rants about other companies blah blah blah. We tell them NO we don't & can't negotiate deals at all. These are state, and city funded contracts that are locked in. We are an energy supply department for a major electric company. We aren't the department of offers, deals ect. We have state, and city contracts so we have no say so. You wan't out ! You're out. Yet people have to find a way to fight for no reason when you called saying I choose not to do business with you. They turn two minute calls into 30 minute nightmares. I use to enjoy my job now I dread even thinking about this place. I find myself auguring with people in my sleep. I know it's about that time to go.

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u/Wild-Housing1648 — 1 month ago

The Speakerphone, TV, Kids, and the Dog! YES Repeat your account number. I CANT HEAR YOU !!!

I really hate to ask people over, and over to get off the speakerphone. I hear the Price Is Right, your kid saying their diaper is wet. The dog needs to go outside, and they get angry that I can't hear them. First off !! Please get off of the speakerphone !!! I don't want to talk to you in the first place, and we've been on the line for five minutes just trying to verify whom you are. That sigh, or the grunt they do when they have to repeat themselves has my finger close to the release call button. Blame yourselves for being a jerk thinking we should have to hear your daily household movements, and you're trying to conduct a business call.

That really irks the heck out of me !!!!

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u/Wild-Housing1648 — 1 month ago

Hello ...."First of all let me tell you this your"....... Oh No we've been disconnected. Ooops Not Today We Aren't

It's Monday. I shall not deal with the "First of All" folk today. That's it. That's all. Everyone in here have a great Monday. Oooops my headset disconnected. Oooops the internet froze. Oooops everything said errror !! We're so not doing that bs today !!! Keep your peace !!

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u/Wild-Housing1648 — 2 months ago

I Hate Facetime, and talking outside of work. Leave me alone. Am I The Only One?

I've become so numb to people who want to Facetime, or verbally talk on the phone. I use to force myself to do it, but now I can't do it . I deny all Facetime calls, and I text people back when they call me. I get it that some want to express, talk, dump their entire existence on me, but listen up. I've had my fill of people's problems ,and bs at work for 8-10 hours. My therapy ears are off, and I don't have any motivational jargon for you. I get it that some still need that connection, but I don't.

I've learned that I was an emotional support system for many. For years my heart, soul, and time was heavily invested into people. Now look I need some quiet, my remote, my wife's warm smile, and my dogs jumping at me soon as I walk in the living room. That's enough for me these days. I'm sure I'm not the only one, or am I?

I can't talk to people after I've listened to all kinds of mess at work. I don't want my face stuck in a phone either having someone watching my every move. I want my raggedy t -shirt ,and shorts my wife wants me to get rid of so bad. Leave me to my solitude ! Texting is all you'll get from me.

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u/Wild-Housing1648 — 2 months ago

Since You Know Everything Why Are You Calling Then ?

Very short to the point. The know it all customers that cut me off, tell me my job, and what they know that's completely wrong are some of the angriest folk. All I'm trying to do is give you the correct information. They won't listen, cut you off, & refuse to accept facts. You even email them the correct information while they're on the phone, and they read the entire thing back to you verbally as if something is wrong. No you're wrong. Accept it, and go on about your day.

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u/Wild-Housing1648 — 2 months ago

Take Your Life Back.. QA Nor These Rude Customers Own You ! Your Mental Heath Vs Them

I read lots of horror stories in here about mental health, and the strain these jobs have caused many of you. At one point that was me. Until I said no more. One day I just stopped allowing these customers, or the QA team control my life. I don't read all those emails sent to brainwash you all day. The constant bs they send us. I don't read my QA score sheet either. I see the scores & if I hit the required numbers I keep it moving. Crazy part my survey scores went up when I started taking control, & stand firm with these customers

Yes I do my job, and I get the empathy game blah blah, but being afraid of not allowing people to be rude to me, or some QA try to control me with a piece of paper is no longer on the table for me. I don't take any mess from these folk anymore. You have to learn how to use your stern voice. I get it that we all need a job, but for me I came to the conclusion I'll ride it until the ride is over. If they want me out they will let me go.

STOP allowing these customers or QA, managers ect control your life. Stop loosing sleep, and being drained that on your day off you can't do anything. Take your life back, and start again to enjoy the time on this Earth you have.

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u/Wild-Housing1648 — 2 months ago

The Fake We Appreciate You and NEED emails ! Now we have value ? You need us on those phones! Nope I'm OFF, & staying off !! Good Luck With That !

My job has changed security measures which is way overdue, but some agents overseas cant log in due to different network settings so all of sudden we're getting all of these take one for the team emails. We need you, and value you. We have more hours blah blah next week. NOOOOOO !!! I'm off, and I'm staying off.

I didn't see bonus money, double time, or any extra monetary incentives for me to take more calls to be slammed with back to back calls all day long. LOL good luck with that. I have my 4 ten hour days, and that's all you're getting out of me. They have spammed our emails all week long with the fake we need you, and value you emails. I'm off until Tues, and that's when you'll see me. I shall not do more for any company that doesn't value any of us any other day. All other days you're demanding, & demeaning to us. Constant extra courses, and bs to do on the clock.

I bet not one trained QA or Sup at minimum will help with the call volume. I'm on my way to the beach with my grill, beers of all kinds, Pioneer Flex 4, & speakers. How do you like your steak cooked ? Come on over. I'm also a DJ at a bar so I have other income to get faster and a-lot more fun. So who's coming to the beach with me? All food, drinks, and music on me !

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u/Wild-Housing1648 — 3 months ago

I don't want this remove it now "What's your account number?" ummmm ddddd LOL Now Go find it JERK lol

Who gets the angry mad as heck person going off soon as they hear a human, but soon as you ask for that account number they sound dumb as heck ? LOL They're so mad, but can't find that account number, and start to fumble looking for it for 10 minutes lol. That's what you get !! Sure I could ask them other information, but nope I make them go look for it lol. Next time if you're so called ready for war then have your armor on lol ! Dddddd ahhhhh wait and um is not an account number lol I'm Petty !!!

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u/Wild-Housing1648 — 3 months ago

Stress Relief Toys For Work ! I have a drawer full of Fidget Spinners ! I NEED THEM !!

Am I the only that needs some type of stress relief item at your desk to help with the stress of their job ? I have an entire drawer full of Fidget Spinners. Mine are very quiet so you can't hear them. I spin them all day long. At this point it may just be psychological for me to have one in my hand between calls. Off work I have no use for them.

I'm remote, but my kids, and my grandson love to take my spinners. I have to keep them locked up in my office desk. If I leave them out it's fair game for them. SMH. They have their own, but for some reason they have to have mine lol.

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u/Wild-Housing1648 — 3 months ago

The Positive Post Thread. We're Here For Each Other Today. Share something Positive that isn't job related

I've had my rants in here. Thank you all for reading my torture as a phone agent. I feel your pain so let's do something new

Share something that's positive in your life outside of the madness we deal with on these phones. What do you do for fun? Hobbies? Good News ? ANYTHING YOU WANT TO SHARE ! Let's read something Positive Today !

I'll go first!

My wife got me the Invincible VS game, because I loved the show, and I play fighting games in my spare time. I take my anger out on this game in between calls. I'm not on cam, and I'm a WFH agent. This game has been a breath of fresh air for me. I've been gaming since Atari 2600. Yes I am OLD lol, but I still have most of my consoles. It's the one thing I've kept over the years. Arthritis in these hands won't stop me from doing something that still brings me joy :)

Keep the thread going ! We all should have at least one thing positive in our lives. Share yours !

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u/Wild-Housing1648 — 3 months ago

Good afternoon "They start cursing like a sailor " CLICK !! Protect Your Mental Health !!!

We have all been there with these types. We all have taken all of the talk them off the ledge meetings, classes, and self paced refreshers. I'm not sorry. I don't apologize unless the reasoning is legit. I've stopped lying for them. I just had a caller where she stated the agent before me hung up on her, and I see why. I tried I really did to take her off that ledge, but she kept going, and she got the CLICK ! The days of cursing, and going off on agents is over. They need to get updated fast that we aren't taking verbal abuse anymore. Well at least I won't

My deescalation now is CLICK. The audacity of people ready to go off on a total stranger, and they think we're going to sit there,and allow them to belittle us. Welp not me. First five words of my caller today was all profanity. We are allowed to hang up if the customer is being rude, and won't listen at all.

It's becoming way to frequent now for all agents no matter where we work that people think it's ok to just be rude to us. Keep your jobs yes, but DON'T YOU DARE ! be a punching bag for a check. You owe it to yourselves not for anyone to destroy your mental health on a phone call.

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u/Wild-Housing1648 — 3 months ago