PVR INOX DB Mall forced me to buy an F&B bundle with my movie ticket
I'm new to Gwalior, so I'm not sure if this is normal here.
I went to PVR INOX DB Mall yesterday for the 4:35 PM Spider-Man: Brand New Day show. At the counter, I asked for a ₹270 ticket for a particular seat. The staff selected it and suddenly the total showed ₹370.
I asked “₹370 kaise?”
He said, “Bundle ke saath aati hai ticket.”
I asked, “Isko hata nahi sakte? Normal ticket chahiye”
He said “Nahi, bundle aata hi hai,” and was quite firm about it. There was no option given to me to buy just the ₹270 ticket.
I ended up paying ₹370 even though I only wanted the movie ticket. I didn't even use the F&B benefit as almost everything there was ₹300+, drinks were under 200 but I don't drink soft drinks at all.
I've complained to PVR INOX and asked for a refund of the extra ₹100.
Has anyone else experienced this at DB Mall? Is this actually their policy (ig not), or was I evening light scammed
The bundle is basically that you can buy anything and 150₹ will be covered from it