Recruiters using a shared mailbox: should the full email thread live inside the candidate record?
Full disclosure: I’m building RecrutFlo, a lightweight tool that turns CVs received through a recruitment mailbox into structured, searchable candidate records.
The current version keeps the originating email details and CV linked to the candidate, but it does not sync the subsequent email conversation.
A recruiter recently pointed out that small agencies often live inside email threads rather than a candidate library, which made me reconsider this part of the workflow.
For recruiters using a shared mailbox: would you expect the complete conversation to be displayed inside the candidate record, or would a direct link back to the original Gmail/Outlook thread be enough?
I’m looking for workflow feedback rather than trying to sell anything.