Annoyed they keep calling me one day late on payment.
So last year my car was unfortunately hit by a driver not paying attention. My car was deemed totaled and I went through all the insurance bs. Insurance was great and everything but 2k was covered for my car. It was/is financed by CarMax. They lowered the monthly payments to $85 which I thought was nice. It’s down to 1.5K and I try to make the payments on time everytime.
Lately I’ve been a day behind payments because I got a new job and get paid on different days now. I try to make the payment as soon as I get paid. They still call over and over again the day after the payment is due. I’ve called them back and multiple times they’ve said “okay I’ll note on your account that you submitted a payment, it just hasn’t shown on our side yet.”
Now the issue is I have another car that I got due to my previous one being totaled. I went through CarMax again because I’ve never had issues with them. I’ve been more than 1-2 days late on payments with the new car no more than 3 though (no late fees for me lol). They’ve never called about that car and making a payment.
I’m just confused as to why they care so much about the car I don’t even have anymore?
Sorry for the wall of text thank you for reading!