What is going on?
Bought a Priority service tier order for a slab review/cross grade.
Ordered on 9/8/26
Confirmed delivery on 9/11/26
Invoiced 9/14/26
No new notification as of 10/8/26
Like this doesn't add up to me. I get that it is estimated turnaround time but I bought basically premium service for 5 days and it's been 18 or 19 business days if you count the 14th. I am nearly four times the advertised date. And that posts of express tiers are being received before me, some even on same timelines. I contacted customer service with from their temporary website and no response about a week ago as well. If i wanted slow service I would've bought the lower tier.