u/Youre_a_transistor

I've tried uninstalling and restarting but nothing seems to work. Anyone know a way to move past this?

Around 2 am, I woke up to a loud alarm going off and I jumped out of bed. I grabbed my phone but I don't recall much about what I saw at the time because I was still waking up. If it was the house alarm going off and I disabled it with a PIN, I don't remember. About two minutes later as I'm standing outside my bedroom door, the alarm stops and I noticed my neighbor's light turn on. I assume they might have heard it.

The weird part about this is there is no record of anything tripping in the app, except for the fact that my mesh routers updated and disconnected the base station around that time.

I called customer service to ask if the alarm could trip due to the base station losing wi-fi connection and they said no. The agent said they only saw what I was seeing in the log as well; nothing except for the base station losing wi-fi and then reconnecting a few minutes later.

Has anyone else experienced anything like this?