u/Zealousideal_Role145

I just purchased a brand new Fujifilm X-S20 from B&H Photo but it won't turn on/charge. I have checked to make sure the battery and SD card are inserted correctly, the camera is off when plugged in, I used the charger included in the kit, but there is no light indicating that it is charging and nothing will turn on even after being plugged in for half an hour. Is my camera faulty or am i missing something?

It's my first time using a fujifilm or any higher end camera and the fact that it won't turn on despite being brand new for the price is stressing me out pretty bad.