I flew porter for the first and last time yesterday because my bag has been delayed and their customer service reps have all told me different things on the status of the bag. Any advice on how to expedite the process or how to get my bag at all? I have filed a claim online but now I can't even check the bag status. Thanks!
Just here to share my experience with Level airlines. I've flown other cross-atlantic flights on budget airlines and never had to deal with anything like this. I was supposed to travel nonstop from the US to BCN in one week and they changed my flight without notifying me. I'm not even sure when the change was made. If I hadn't checked on their website, I probably would've tried to check in the day before only to realize they had cancelled and booked me on a day later without any notification. Thankfully i was able to rebook with another airline & level has offered me a refund, but I'm trying to see if they can compensate me further.
Please let me know if anyone has any experience with this and was able to get compensation beyond a refund. Thanks!