r/PorterAirlines

▲ 4 r/PorterAirlines+1 crossposts

How long generally to allow for baggage collection with a second flight?

I'm flying from Montreal to Toronto Pearson with Porter, landing at 7:30 pm, then taking a second flight from Pearson to Cardiff with Westjet, taking off at 10:10pm. Have I given myself enough time to collect my suitcase and recheck it (2hrs 40 mins)? 😗

reddit.com
u/leanneart — 16 hours ago

Perks of World Elite Porter C/C

I’ve been approved for the BMOPorter World Elite credit card and I’m going to book a flight with it soon. So just to be clear on the perks, I can book the Basic (cheapest) flight and still bring a carry-on and choose a seat at no extra charge? At what point in the transaction is that acknowledge? At the payment screen? I don’t want to mess it up and have to make a phone call to fix it. Any help or tips would be appreciated. Thank you in advance.

reddit.com
u/Hkgcan — 21 hours ago

Porter Lying About Delay Causes

So, I'm sitting in an airport in SW Ontario. My flights was delayed last night, and they had to rebook me on my flight to Ottawa (then Halifax) "due to circumstances beyond our control".

Problem is, they're lying to their gate agents.

Today, the agents were told it was "bad weather in Halifax that resulted in a crew being unavailable".... But I'm FROM Halifax. I have friends in the ground at Stanfield.

No bad weather. At all.

Unless 33 degrees is bad weather.

Its bad enough that, last night, their system automatically rebooked me for an overnight stay in Ottawa, where had I not been paying attention I would have been stranded in Ottawa overnight on Canada Day weekend, with Porter refusing to pay for a hotel (which is apparently their new standing policy?). But today they're lying about the reason for delay in order to avoid compensation.

This is all very "Air Canada" and very NOT Porter.

I'll be having words to that effect with Porter.

Bad Porter. No be Air Canada. Air Canada bad.

BTW: The gate agents and flight staff are still the warm, helpful and amazing staff they always are, but something upstairs has gone very wrong.

reddit.com
u/Duke_Of_Halifax — 1 day ago

Customer Service

This is absolutely ridiculous. Waited over an hour to speak with an agent, only to be placed on hold and then promptly sent to a survey to review their performance. Basically did nothing then kicked me out of the cue. No call back. Now my wait time is up to almost 4 hours.

reddit.com
u/Sweet-Pitch-2341 — 5 days ago

carry on weight limited

I’m flying with Porter Airlines soon and I’m a bit confused about the carry-on rules.
I know they have size limits, but is there actually a weight limit for the carry-on? Has anyone ever had their carry-on weighed?
I’ll be bringing a carry-on suitcase and a personal item.

thank you!

reddit.com
u/jannie_312 — 4 days ago

Virtual Group Interview??

Can someone give me an idea how this works in the corporate set up? Applied for an office role at Porter and had a virtual group interview coming. Is this just me and a group of the hiring team? Or with other candidates as well? Like how? Pls any experience or insights would be so much appreciated!

Please please!

reddit.com
u/Upper_Payment9129 — 3 days ago

Reserve menu for July?

Flying tomorrow going westbound at 7pm. Any idea what this month's menu is? And do we get food on a flight East bound departing YVR at 10pm?

Thanks!

reddit.com
u/OttawAMomof4 — 4 days ago

Booking from Toronto to Thunder Bay in October... book now or wait?

With all the uncertainly in the world lately, I'm leaning towards booking now before anything too unexpected happens. Or should I hold off?

reddit.com
u/shineonsunshine — 5 days ago

Can Agents make custom connecting itineraries for you?

Hello,

I want to book a flight from Vancouver to San Francisco but for some reason Porter doesn’t fly direct from YVR to SFO. Therefore I would need to connect in YYC or YYZ. I have some vouchers to use from a previous delay.

I’m wondering if an agent over the phone can create this connecting itinerary since i cannot myself on the website. The flights do workout for a connection with timing and all of that.

reddit.com
u/AppointmentFar9044 — 5 days ago

Sale confusion

Ive been getting Porter ads that claim a one way flight to YYZ from LAX wpuld only be 150~ usd or about 211CAD for specific days, but when It actually sends me to get it the price hikes up to 320CAD. Anyone know why?

reddit.com
u/RoadResponsible5958 — 5 days ago

Having half a seat because of a very large individual

Please don't hate. I have nothing personal against this person. I'm pissed at the airline.

I was sat next to a 400 pound man for my last flight. I have never been more uncomfortable on a flight before. My body was engulfed in this stranger's body and I want my money back. It was close to inhumane in my opinion and I do regret not getting off and asking for a different flight. I was fighting anxiety attacks the whole way. Has anyone ever had any luck complaining about this or getting flight credit?

Why don't they enforce anything? It doesn't seem fair.

EDIT. Thanks everyone for the discussion. I don't believe my take is perfect but I also think there can be change. It seems like you kind of have to pick side to screw over. Either the person with a disability, or the unhappy campers like me. Most people are fine with me being screwed over and that's ok too

reddit.com
u/Significant-Day-4370 — 9 days ago

Questions on the Canada Day Sales (Only signed up today)

Hi all! I'm planning a family trip for four this August, and all of our flights will be domestic. I've never flown with Porter before, and I only signed up for their promotional emails today.

How can I access the promo? Is it included in the flight prices already or do I have to get a separate promo code?

Side note: Am I missing out on any promo codes or offers? Do they usually send out better deals throughout the summer, or should I just book now? I literally just signed up today, so I'm not sure what kind of promotions they typically run.😅

Also, if WestJet, Air Canada, or any other airline has better deals or upcoming promotions for domestic flights, I'd love to hear about those too!

reddit.com
u/Mr_Karma_Whore — 6 days ago

Are gate agents more flexible with PorterReserve?

Air Canada always let me check bags up to 32kg without paying more. I know porter has smaller planes so I tried not to overpack. Do you think they’ll be flexible with 25-26kg (limit is 23)? Please don’t make fun of me I’m moving across the country lol.

Any data points on if they let you check your carry on when in porter reserve? Basically a third bag for free so you don’t have to carry your carry on. My carry on is a bit large… anyway I got porter reserve for these bags so I’m hoping porter reserve is as flexible as air Canada premium/business.

UPDATE: they only were flexible for up to 24kg. I ended up packing my carry on with the extra weight and checking it as a 3rd bag. Thanks for helping me anticipate this possibility!

reddit.com
u/practicaldildo — 7 days ago

Bag Sizing and Strictness

I have a flight from Boston to Montreal, and I have Flexible Fare. I plan on bringing one checked bag, one carry-on bag, and a personal item. For my personal item, I wanted to bring my duffel bag, which I goes a bit over the personal item sizing on the website (it's like 2 inches more in height, and 3 inches more in width). This is my first time flying porter and I'm worried about not being allowed to bring the bag because it's oversized. How strict are they with bag sizing?

reddit.com
u/mimsy267 — 6 days ago

baggage & loyalty

hi friends! im flying with porter for the first time soon and was wondering how strict they are with personal items and/or carry ons. i dont know if i could get away with the taygeer large size travel bag as a personal or if they would make me pay the carry on fee.

also within the app its not letting me link my viporter account to my flight for points. it says the passenger name and loyalty program number must match w info on file. my name does match, so i am unsure what to do. thanks for ur help!

reddit.com
u/StillCareer942 — 7 days ago

Lost luggage

I flew porter for the first and last time yesterday because my bag has been delayed and their customer service reps have all told me different things on the status of the bag. Any advice on how to expedite the process or how to get my bag at all? I have filed a claim online but now I can't even check the bag status. Thanks!

reddit.com
u/Ziggy2400 — 7 days ago

Shoutout to Porter for the plebeian “pay-to-board” experience

Just want to thank Porter Airlines for the truly premium touch of making me check in at the airport, in person, with a human, so I could have the privilege of paying for my carry-on at the counter like it's 2006 and stealing 30 minutes of my life.

I know what you're thinking — "couldn't they just charge that online like every other airline on earth?" And yes. Yes they could. But where's the romance in that? Where's the line? Where's the gate agent reciting "policy" like a hostage statement while 40 people behind me silently calculate whether they'll make their connection?

Truly nothing says "regional luxury carrier" like a fare that looks competitive right up until the moment you discover the real price is revealed live, on location, for one night only.

Anyway. Loved the surprise. Loved the suspense. The bag is now $75 richer in character. 10/10 would be ambushed again.

Bravo, Porter. Bravo. 👏

reddit.com
u/Frequent-Ad-9557 — 10 days ago