First Lost Package, Vine is AI
Had my first lost package from Amazon in the 6 years I've resided here. Thought I lost one once, but UPS had placed it on my back step I found several days later. Guess who delivered again this instance? Yep. I had already received two delays with the order and Amazon asked me if I still wanted the package which I replied yes. Wasn't meant to be I suppose. Anyway there was an actual picture of it on my porch. Wasn't there when I arrived home an hour later. Have since ordered a doorbell camera (was really against this but c'mon, where is the package? Don't want to accuse anyone of anything without proof). Keep a little brick on the porch the Amazon drivers use religiously to keep small packages from blowing away like a plastic bag in the wind, and have still found them occasionally on the bottom of my step because they tried to escape the clutches of my consumerism.
Sent an email to Vine CS to have it removed, received a reply within a couple minutes along with a link to review the customer service within the same minute. There's just no way turnaround and investigation of the issue could be completed that fast, CS is definitely AI unless an issue needs to be escalated for some reason. Wield your newfound power wisely.