r/StraightTalk

Where in the US does this box activate in? I've been through all the major cities and now locked out of imei

I’ll admit I’m kinda new to all this.. Ordered a new phone 2 days ago through Walmart without a plan and it has been working fine for now, just an hour ago my phone suddenly locked up and is requesting I purchase a straight talk plan to activate it. I don’t really use phone plans as my family and I mainly communicate through Snapchat nd what not but is this not dumb? Is there a way to fix this

I bought a used iPhone 16 pro, unlocked. I currently have straight talk and it’s a nightmare to try and switch my number over, and it’s currently appeared to “lock” me out as my plan is showing its inactive now once I tried switching it. I’m done with Straight Talk and am gonna switch to Mint as my family and others I know are on it and happy with it, but I can’t switch my number there either as I need a pin and I can’t get it texted to me since my service isn’t working, and I really hate to call customer service and would rather do it online if possible, and my straight talk info is giving multiple different infos (a zip code I’ve never heard of in one part, another having my correct city and zip, but saying my state is California when I’ve never lived there) It’s a MESS. Also the iPhone itself shows that it’s unlocked, but it keeps popping up about Verizon Value and in the cellular section, it shows that my number was not supported to transfer. I’ve never had an issue like this, why does it keep popping for Verizon? Is it actually not unlocked? Please help, I’m going crazy 😫

I used ST for years with no problem. Then I went to Spectrum. Terrible service in my rural area. So I changed to Verizon, bought a iPhone 17 pro, still no service, so I returned the phone to Verizon. Very difficult to return even though the sales tell you there is a 30 day period. Finally returned after having it 2 days with 0 service. Went back to ST, bought an iPhone 16e. Stayed on phone with customer service for 1.5 hrs 3 times a day. Still no service. Trying to return the new phone, but CS won't give me a RMA to return to a company in Indiana. Now I'm back with Spectrum, but free service for 1 yr. I'm 83 years old and only need a cell for traveling to town.

I purchased a prepaid A26 with the intent of only using it for Wifi and was told I would not need a plan to activate it. Clearly that is not the case. I am wondering, if I were to buy a service plan to activate it, would I ever have to reactivate it, or is it only a one-time thing?

I recently bought a ST moto edge 5g (hell of a budget phone btw) from Walmart and foolishly activated with ST thinking that they still did 60 days off consecutive service and the phone is unlocked. It is now a year of service and they'll unlock it! Total BS.

Well I returned it within the 14 day window and bought another ST moto edge and simply did not use the in box Sim or instructions, put a visible esim on it easily, and I'm using right now with great results.

Here's the kicker, my friend was going to buy an A26 Samsung through straight talk on a promotion and I informed him that he can use his spectrum mobile free year of service with the phone if he pops the SIM in before anything straight talk is done to the phone.

Wouldn't you know it? It worked!! Now I'm starting to see a trend here. It seems as long as the service uses Verizon towers almost exclusively, straight talk branded phones can be used elsewhere if you activate it before straight talk sinks their grimey teeth into it.

Has anyone else noticed this? I'm considering going back to Walmart and buying a random ST smartphone and using the visible 15 free day trial just to confirm it's not just Samsung and Motorola this works with.

I am not surprised since the SIMs are not inside the phones and ST is a little sloppy with how they do things. I am very happy because Walmart is highly convenient and ST runs consistent promotions on their phones so one can grab them dirt cheap and immediately take them elsewhere.

Compared to ST on the moto edge 2025, visible (the 35 plus plan) is much, MUCH better coverage in my area in central Indiana. I feel like a boss tbh, and I have been very excited to sit down and write this up for reddit. There's really nothing to lose if the other service does not work on a straight talk phone you've purchased as the 14 day window to return with receipt and box is very simple and straightforward in my experience.

Hope I've helped someone out there!! Give this a shot and post if this works for you as well. I am very pleased with the moto edge 2025 on visible and my friend is much happier with spectrum mobile, again, when compared to ST. Let's see if there's a real trend here and straight talk phones are unlocked, or close to it considering the variables involved with the experiences I've documented.

Good luck, and I'm very happy to be on visible again and having only paid $199.99 plus tax for the moto edge 5g 2025; it is what I would consider the ultimate budget phone at the moment.

Again good luck to any who try this because it has worked three times now in my small slice of life. I don't see why it wouldn't, as long as the IMEI checker for the service of your choice says the phone is compatible or the service uses Verizon towers if it doesn't pass the IMEI checker it should work. Any more info on this phenomena is welcome.

I have a small feeling this may not actually be news to anyone very familiar with straight talk but I thought I'd share!

I switched carriers from AT&T to Straight Talk. I got the unlock codes and transfer pins from AT&T and got the sim card packs from Walmart. I activated the phones using the numbers provided. My phones have no service with either sim cards now. I have confirmed with AT&T that they transferred my numbers successfully, and Straight Talk says everything is good on their end.

The first Straight Talk agent couldn't do it, I guess, and after the 5th restart/still not working, dumped me. The second agent asked a few questions and then told me it's a planned outage in my area that started 2 days ago, and I should have service within 48 hours. This is all over chat because I can't call.

There's no mention of this on their website, and apparently, the first agent didn't know about it. So what is the truth? What do I do now?

I received a $200 Anniversary Device Credit on Straighttalk. I placed the order with the automatic discount on my account, however I unfortunately entered my billing details wrong, which caused the order to fail. Now, after multiple times trying to talk to Straight talk on the phone and on chat, no one seems to be able to help me get that device credit back, or edit the payment on my initial order. There was no code for purchase, just an automatic discount applied on the original order.

Has anyone gone through anything similar? I'm incredibly frustrated, because no one seems to be able to help.

So dude handling my case is off today so nothing can be done until tomorrow. I have realized my phone now is unlocked andif I take this credit im gonna have to deal with them another year. I can either do that or get the unlocked version on bnpl and pay enough til my next chunk of money, but idk what to do.

Original: Credit

So I've been with straight talk a very long time and I've never had issues until Verizon got control. Now I've had my rewards reset cuz of no service so over 6000 points gone a while back and now I've spent over 2 weeks trying to get the code for my $100 anniversary credit and the links they send me are broken, clicking on it sends me to a white screen saying something went wrong. I got so frustrated I put in a complaint with the BBB and idk what else to do now beside wait for them, is there anyone that has went through this that can give me advice?

Edit: so tried fb like someone suggested (fn thank you!!!!!) And of course I'm driving when they call and now they're closed.

7-1-2026 Both debit cards were restricted, that's why I wasn't able to refill. Remember to check your bank first when you see "cannot process" the agent would just lie, if that happens use google gemini (copy and past) the conversation

6-30-2026 Nothing to do with any website, any browser. Clear cache won't work. Uninstalling the app won't work. Once you get past do the glitch starts to happen for StraightSAVINGS! $25 or some other plans. Which they get you start trying to get you to buy another plan fro the agent side. I have the whole conversation. The agent was basically lying and I even told the agent.

The dude plain out went "uninstall the app" after I mention both not working any browser website and the app isn't working.. I mention website too. agent reply. clear the catch I replied any browser does this. It is the website it self. "can you log in"

Now wants to do steps to resolve this?

https://preview.redd.it/kronmg5pwfah1.png?width=1196&format=png&auto=webp&s=65fc190e4f7cbd7ce60e602bd2e50614fe080dce

So I've been with straight talk a very long time and I've never had issues until Verizon got control. Now I've had my rewards reset cuz of no service so over 6000 points gone a while back and now I've spent over 2 weeks trying to get the code for my $100 anniversary credit and the links they send me are broken, clicking on it sends me to a white screen saying something went wrong. I got so frustrated I put in a complaint with the BBB and idk what else to do now beside wait for them, is there anyone that has went through this that can give me advice?

has anyone else that recently switched to straight talk been getting 20 spam calls a day? I recently switched from verizon and i neverrrr had this many spam calls with verizon. i like straight talk but i just got this new number and new plan 2 months ago but if theres no way i can stop the spam calls i might just switch phone numbers already. i get at least 20 a day.

Need good free/discounted phone due to lost device but I need phone to unlocked without continuous service thru with prepaid carrier (asap)

can i do this phone deal thru since i can have postpaid sim/service thru at&t & verizon (family & SO)?

I paid for my kids line on 6/21. I have the order ID, it is listed in the transaction page, on my credit card, and now some clown on the support line is telling us that we are out of luck, even though we paid, can prove we paid, they say they don't think it is a standard order ID. It was taken directly off the straight talk website.

Think it is time to move to someone else.

Does anyone use strait talk on here if so let me know I have a $45 unused service card

Been waiting for my iPhone 16e since order was placed on June 11th I received a couple back order emails within the last couple weeks and I've called at least twice a week I was given bs about 2 to 3 days and I would call again this week I called on Monday and was put on hold for it about 45 minutes while the lady I spoke to called the warehouse and asked when they would receive inventory she seemed like she was trying her best to figure out some update for me after sitting on hold she took me off of hold and informed me that the warehouse said they would be receiving inventory for iPhone 16e at the end of this week I received a tracking number for the first time today late in the evening should I expect to have my phone within the next couple business days since I'm past depending remote fulfillment step or will I still be looking at waiting some time currently says label created

Edit: this is actually ridiculous so the package has shipped off and was in Kentucky on a weather delay which is understandable but I get to looking at it and I realize that straight talk only shipped it out with a zip code and a city I called UPS to see what address they had and they informed me there was no street address so I won't receive the the package I called Straight Talk and they told me they will update the address I called UPS again and they said it wasn't updated yet so I then again called Straight Talk and they said after the phone left the warehouse there's nothing they can do about the shipping address though they can see and admit to shipping it out with just a zip code and city and state they said I just have to wait for it should be returned to sender and for me to get a refund after waiting for this phone for 3 weeks this is nonsense!!

Has anyone else noticed their refill ends earlier and earlier? My service ends today the 27th, last month it ended on the 28th what the hell is going on? Are they slowly stopping service? Or why is it ending earlier?