r/StraightTalk

"Extras" trouble (Walmart+)

"Extras" trouble (Walmart+)

Has anyone had trouble with their Walmart+ account being cancelled? On August 5th I received an email from Walmart stating that my Walmart+ membership was being cancelled because I am no longer a straighttalk customer. I've been a straighttalk customer for roughly 15 years so that isn't true and my account is active. I've been in contact with both Walmart and straighttalk. Walmart insists that I need to figure it out with straighttalk because it is an "extra" included with their upper tier plans. I've spoken to a straighttalk representative at least 5 times since I received the cancellation email with no resolution in sight. We have gone through the troubleshooting steps and I keep getting an error message. They insist that they will call me back same day but never do.

u/Amazing_Shame_880 — 14 hours ago

Home Internet.

Hi, I was just curious how well the home internet works for you all before I go ahead and get the plan. I play games online, record a podcast through StreamYard, and stream shows, so I wanted to see how well it handles those things. Thanks in advance

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u/IntrepidEconomics127 — 18 hours ago

iPhone 16e

okay so I placed an order for the 16e with the $45 plan off of their website this morning, later this afternoon I got an email saying the order was "cancelled successfully" and I'm like uhh. But I spoke with a rep through chat. Claim it was shipping issues and that I should be receiving an refund between 3 to 7 days. has this happened to anybody else as of late?

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u/kuromikat9 — 2 days ago
▲ 14 r/StraightTalk+1 crossposts

What do i do?

Today, I went into a cricket store to port in my Straight/Verizon number to get the new Motorola Edge 2025 for 20 dollars deal. The worker took down my transfer pin and account number to "see what the total would be", and everything worked, but the total came out to way more than i was expecting, so i ran home to grab more cash. When i came back, we redid it, and this time it wouldnt work, and there was an issue with porting. It was around this time that i noticed i had a text from when i was there the first time that said my straighttalk number had been successfully ported. The cricket worker told me to call straighttalk to get a new transfer pin, which i did, but the straighttalk support worker told me that my number was no longer in their system, and i would have to talk to cricket about it, we called verizon (ST parent company) and they said the same thing. So then, the cricket worker told me, that cricket ported it over the first time somehow, even though she cancelled it while i ran home, so at that point she tells me theres nothing i can do unless i set it up with a brand new cricket number, which was about 100 dollars more, AND i lose my number obviously. So then, i call cricket customer support, and they ALSO say my number is not in their system. My straighttalk service expires tomorrow, and i cant renew it since its not in their system, and cricket clearly wont help me. What do i do?

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u/messypups — 4 days ago

Straight Talk shut off my service after Verizon tower outages—because I moved my SIM to another phone?

My Straight Talk service was already acting up during the Verizon tower outages. I was having issues with service and was trying to figure out whether it was the outage, my phone, or my SIM. To troubleshoot, I put my Straight Talk SIM card into a different compatible phone. After that, when I contacted Straight Talk to ask what was going on with my service, I was told my line had been shut off because I moved the SIM into another device. They said the phone change was supposed to be done through their activation/upgrade process. I understand they may have a procedure for transferring service to another device, but I genuinely did not know that temporarily moving my SIM to troubleshoot during an outage could lead to my service being disconnected. There was no clear warning to me that this could happen. Now I’m trying to find out: Is this normal with Straight Talk now? Can they restore the same number and remaining service plan? Do I need a new SIM and to formally activate the other phone? Has anyone else had this happen during or after the Verizon outages? I’m frustrated because I was only trying to get my phone working again, and now I’m without service altogether.

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u/Fun-Evening-5180 — 4 days ago
▲ 5 r/StraightTalk+1 crossposts

Straight Talk Att Sim w Unlocked Tmobile

So I bought another LgV60 my old one was an Lm-V600Am which abused my old Straight talk att sim in with no issue, I purchased another online that said Att unlocked but I received an Unlocked Tmobile LM V600TM, I can use the internet but im unable to make phone calls or texts, ive emailed the seller and they just keep saying it will work with any Sim and network because its unlocked, I have searched and searched, ive tried changing apn , ive gone into phones secret settings but nothing is working. Has anyone got a straight talk att sim to work in this phone, if so please tell me how.

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u/No_Editor_842 — 5 days ago

Home Internet 5G

I had T-Mobile Home 5G previously at a different house and their portal/T-Life all let you see cellular statistics and there was the 3rd party app HINT Control that provided even more detail. Both were helpful to finding find the best location in your house.

Is that nothing equivalent with StraightTalk Home 5G?

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u/FattyAcid12 — 7 days ago

Tried to sim swap. Now I'm screwed.

So, this is on me for thinking that things would work the way they used to.

Yesterday, my phone's display broke. went to walmart and bought another straight talk phone with the intention of inserting my current, active Straight Talk sim. I assumed that this would be a smooth switch, because I've done it before.

Apparently, the moment I switched SIMs, Straight Talk deactivated my line and phone number.

I have an option to re-activate the line phone number, but it will still be tied to my old phone. There is absolutely no way to recover the old phone. It's no longer in my possession. I'm also being asked to pay for a brand new activation. (Before this, my service was good until next month.)

Reactivating that line will cost my last 50 dollars. I do not trust Straight Talk to allow me to reactivate the line AND move it to my phone without charging me more money. If I try to reactivate the line and I can't transfer it, I will have a phone number tied to no phone.

I need help and I can't get it. I can't log into any of my accounts because it's impossible for me to "enter the six digit code that we have sent to your phone".

I have been awake trying to fix this all night because I can't reach their customer support. The sun is coming up and I have not slept. I'm so close to having a nervous breakdown and I've been hyperventilating on and off. Do they answer the customer support line? The customer support chat seems designed purely for the purpose of making people feel trapped and helpless.

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u/BarbieStoleMyCar — 11 days ago

Verification Texts While Abroad

I'm going to Europe in October, and I'll be there for the entire month. I'm going to use an eSim like Orange, which gives me a French phone number, and my local straight talk number will not work on the European cellular network.

If I get something from an app, like my bank for a fraud alert, that needs an authentication text, how do I go about dealing with that? Anybody have any experience?

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u/SolarRage — 11 days ago

Why does some random guy on Reddit from 2011 know how to fix all my problems

I had a problem with how to fix something and a guy from 2011 had a step by step paragraph on how to fix it.

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u/Zestyclose-Fish-2353 — 10 days ago

Straight Talk ghosted both FCC and CA Attorney General over retroactive 365-day unlock policy — Preparing Small Claims Court action

Want to share a textbook case of corporate bad faith and deceptive trade practices by Straight Talk / TracFone (Verizon) regarding their device unlocking policy.

Background & Timeline

  • Nov 28, 2025: Before purchasing, I called customer support. The representative explicitly confirmed that my iPhone 13 purchase would be subject to the 60-day unlocking policy. (I recorded the full call).
  • Dec 5, 2025: Purchased the iPhone 13.
  • Dec 9, 2025: Hardware initialized and activated on Apple's servers.
  • Jan 20, 2026: Straight Talk silently changed their unlock policy from 60 days to 365 days.
  • Feb 2026 – May 2026: Completed over 60 days of paid service. When I requested an unlock, Straight Talk refused, claiming my activation date was in Feb 2026 (their internal billing port-in date) and forcing a retroactive 365-day lock.

Regulatory Battles (FCC, BBB & CA OAG)

  1. BBB Dispute: Straight Talk's Executive Resolution Department acknowledged in writing that their agent explicitly promised a 60-day policy. However, they refused to honor it, hiding behind a generic "terms change without notice" clause.
  2. FCC Complaint: I submitted official Apple Warranty logs proving hardware initialization occurred on Dec 9, 2025(well before their Jan 20 cutoff). Straight Talk chose a silent stall tactic and ignored subsequent inquiries. On June 24, the FCC concluded the informal complaint process after Straight Talk failed to provide further resolution, officially advising me to pursue legal remedies.
  3. CA Attorney General: Escalated with official complaint records and Apple logs. On July 1, the CA OAG issued a formal response acknowledging the record on file and officially advising to proceed to Small Claims Court.
  4. June 3, 2026: Refusing to pay further extortionate monthly fees, I ported my number out to another provider. Straight Talk is now weaponizing their network lock to retain control over my fully-paid personal hardware as retaliation.

Next Step: Small Claims Court Since administrative mediation failed due to Straight Talk ghosting regulatory bodies, I am moving forward with filing Form SC-100 in Santa Clara County Small Claims Court.

  • Defendant: TracFone Wireless, Inc. (Agent for Service: Corporation Service Company in Sacramento)
  • Claims: Breach of contract, fraudulent inducement, and wrongful withholding of personal property.
  • Remedies: Mandatory injunction for factory unlock, refund of forced extra service cycles, court filing & service fees.

Personal Takeaway Device unlocking disputes often break down due to a confusion between billing dates and actual hardware initialization. Always request your official hardware activation records from the manufacturer (e.g., Apple Warranty logs) to establish your true activation timeline.

When informal regulatory channels stall, Small Claims Court remains a viable, low-cost legal avenue provided under state law to resolve unresolved property restrictions. I will keep this thread updated as the legal process moves forward.

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u/Capable_Reply5095 — 12 days ago
▲ 1 r/StraightTalk+1 crossposts

French resident here, Want to open a company in Italy without moving there. is this possible?

Hey everyone, hoping someone here has done this before and that Im on the right community.
I am a French resident and I need to open an Italian company SRLS but I cant actually relocate to Italy.
What im trying to figure out is can i even open a SRLS as a French resident without physically being in Italy?
If its possible what do I need to prepare? Who do I need to talk with? What is my next step becuase Ive searched all over the internet and did not find a really useful Info.
I keep finding all these "open your Italian company 100% online" but they all look really sketchy so id rather hear from someone who actually went through it.
Anything is heplful guys thanks

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u/tomerabroad — 10 days ago

No bars, no service

Cant call tech support because i’m the only one home until late tonight. 700th in their chat queue.

Tried resetting network connections, and powering off and on.

Service plan shows active on their website, only half way through the month.

Tried texting 611-611 but texts dont go through.

This is weird, usually even when my service ends I can still text over wi-fi but not today.

What else can I try?

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u/Oh_Fun_Pepper9147 — 11 days ago

Can't receive texts

Just activated a new phone and ported my number. Got everything working except for receiving texts. I can get security codes but not regular texts. Sending works. Any idea how to fix?

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u/steelyglints — 12 days ago

Straight Talk Internet

I ordered the Straight Talk router and a digital prepaid Internet card off of Walmart's website. I probably should have done more research because when it got to my house and I went to activate it, it said service wasn't available in my area. I assumed it would be available since it's not a hardwired connection or anything, I guess. Does anyone know if it's possible to get a refund for the digital card? I would think they would have to if they don't provide service.

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u/Stunning-Ad-3318 — 12 days ago

The $364 iPhone 17e deal

Currently Walmart has a deal where you can get an iPhone 17e for $364 bundled with a $65 plan. If you keep the plan for a year, you get $25/mn per month back in credit on your plan if you keep the $65/mn plan. Do you have use the $65 plan that is bundled with it to use it?

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u/JasonsStorm — 12 days ago