▲ 14 r/StraightTalk+1 crossposts

What do i do?

Today, I went into a cricket store to port in my Straight/Verizon number to get the new Motorola Edge 2025 for 20 dollars deal. The worker took down my transfer pin and account number to "see what the total would be", and everything worked, but the total came out to way more than i was expecting, so i ran home to grab more cash. When i came back, we redid it, and this time it wouldnt work, and there was an issue with porting. It was around this time that i noticed i had a text from when i was there the first time that said my straighttalk number had been successfully ported. The cricket worker told me to call straighttalk to get a new transfer pin, which i did, but the straighttalk support worker told me that my number was no longer in their system, and i would have to talk to cricket about it, we called verizon (ST parent company) and they said the same thing. So then, the cricket worker told me, that cricket ported it over the first time somehow, even though she cancelled it while i ran home, so at that point she tells me theres nothing i can do unless i set it up with a brand new cricket number, which was about 100 dollars more, AND i lose my number obviously. So then, i call cricket customer support, and they ALSO say my number is not in their system. My straighttalk service expires tomorrow, and i cant renew it since its not in their system, and cricket clearly wont help me. What do i do?

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u/messypups — 4 days ago