Door handles of the damned
I bought my Mercedes EQS a little less than a year ago — 2022 450+ — off of CPO from a dealership. It's been a pretty good experience, nice and chill no real issues.
Until recently, when the door started thumping and making strange noises and the driver's door handle started staying stuck out, or staying stuck in. I thought, "Hey, no problem. This is why we did CPO and got that CPO warranty."
The service tech today said I was going to be out almost $2,600 because the CPO warranty didn't cover the repairs to the door and handle.
Which, I'm sorry, my mind is just blown that the mechanisms in the car designed to make the door a door aren't covered by a warranty. We're not talking about a cosmetic piece, or something that is subjected to abnormal wear and tear — we're talking about the actuators, switches and other electrical components that make it a DOOR.
Has anyone ever run into this before or have a way of negotiating around it, or am I just well and truly screwed? I knew that when things went wrong with a Mercedes it would be pricey, which is exactly why I went for the CPO and then the extended warranty beyond that.
But a DOOR???