Tuners not working properly, seems input is too low
Hello, I recently bought 4 Neural plugins: SLO, Archetype Gojira, Archetype Tim Henson, and Archetype Rabea.
I most of the times go for SLO. I use the others if I want specific textures or effects. Anyways, I just noticed the tuner feature SUCKS SO BAD.
Idk if this is a recent bug or what but every time I open the tuner it barely recognizes I am playing any note at all. The meter doesn’t even care to tell me what note I’m playing; maybe during the note tail it’ll show I’m playing the note A or E for a millisecond and then disappear, then it won’t recognize audio at all. It’s useless. The DI signal is good and clear, the plugins work just fine and I get the sound I want. I own 8 guitars and they all play more or less the same (excluding pickup tone differences). I also own Guitar Rig 6 and Helix and they both recognize the notes and their tuners work perfectly. There’s a Mute on and off button on the Neural DSP tuner feature I tried to switch but nothing changes.
Here’s what Ive tried with each plugin:
- Turn the Mute button on/off.
- Increasing the input in my interface (both in my scarlett focusrite and my SSL2+)
- Increasing input with a gain plugin before anything else in my fx chain.
- Increasing input inside the DSP plugins
- Checking guitar’s volume knob (it’s always at max)
- Checking for cable issues.
- Checking if they’re demo versions. They’re not.
Thanks a lot in advance!