▲ 10 r/Thuma
Appalling Customer Service
Customer service seemed useful at first and helped me apply a coupon, but have ghosted me regarding compensation for a cosmetic defect it came with.
It seems they may not be as premium as they once were if you see a good deal on the clones just get them. Ive sent emails every 3 days i didn’t get a response even though they said someone will look at it. After the first contact i haven’t received any info in 2.5 weeks.
u/apexalexr — 11 days ago