u/artsy_013

I've hp pavilion convertible laptop, & it was working fine all together, with minute troubleshoots every now and then, not much of an problem. But as of today, laptop literally stopped charging.. I've tried different adapter.

It requires 65 W, usually adapter takes 20 A of current (sometimes around 19.9 or 19.8) but after it stopped charging I check, its showing 18.8 A.

& Now the battery has drained complete. in a way, I can say it's dead at this very moment.

so question is:

1.Why did this happened?

2.How can this be resolve?

3.Is there, anything I can do?

TSLR: today laptop stopped charging, cable & adapters are fine & now it has reached 0% battery, couldn't even open it.

Help require-

Use this app for more than a year now, but recently my account gets signed off automatically then I've to sign in again & again which is too much hassle.

I've tried changing password, clear cache of app.

Can anyone help me with this issue?