It seems common to get the wrong item shipping multiple times?
Two for two. I have no idea how any of this is statistically possible. I ordered a table from Wayfair and I ordered mouthwash from Amazon. Two different warehouses, companies, items, etc. Amazon sends some toothpaste (same brand, but not mouthwash, clearly). I report the error. They make me drive down to the Wholefoods to return it.
Wayfair sends me the wrong table (same brand) I email Wayfair and report the error and they make me go to the FedEx store to return it. (This isn't light stuff btw.)
Amazon refuses to send the correct item until I return the toothpaste (in the past, they'd just let me keep it, but w/e.) I do the send in. They send the same exact wrong item. I actually call them and get a rep and explain what happens. They want a photo of the item. I took a photo of the item with the order in the background of the CLEARLY obvious large bottle versus the smaller tube. The lady said she'll give me a refund, let me keep what I got and report the error because clearly there's something going down at the warehouse.
Today, I finally get the Wayfair table replacement.
It's the same f'n wrong table. I mean same brand, but completely different from what I ordered.
I haven't reported it yet, but I know they are gonna make my ass drive it down to the FedEx store AGAIN to drop it off.
How tf is this happening?
We have a Wayfair store (it's not close, but I'd be willing to travel down there to make the swap... but I'm not even sure they have the table I ordered in stock there.)
What do you all suggest? I keep seeing people get the wrong thing 5 times and/or not getting refunds.
I also need a f'n kitchen table small enough to fit in my kitchen. The 3 piece set I ordered was perfect.