What to do when someone asks a question you do not know how to answer.
Picture this. Someone asks you a question. You have no idea how you are supposed to answer it. Maybe the question makes no sense. Maybe you do not know what the answer is. Perhaps you know what the answer is, but you are not sure how to put it into words. Maybe the answer is so bad that there is no way to articulate it that will not sound negative.
The scenario I am talking about is different from a situation where you simply do not feel like answering the question. If you just do not want to dignify the question with a response, the solution is simple, say one of these two things. Either; I do not want to talk about it or I do not feel comfortable answering that.
The scenario I am talking about is one where you would like to answer the question and have a productive conversation, but you do not know how.
Here is an idea for what to do.
Option #1: I do not know what the reason is.
Option #2: I suppose the thought just did not occur to me.
Option #3: Can I get back to you on that once I have figured out how to articulate an answer? I know in my head what the answer is, but I am not quite sure how to put it into words.
Option #4: Let me confirm some details and get back to you on that.
The first option works only with a why question. You are saying that you do not know why you did what you did or why something is the way it is. The second option works only with a why not question. The other person asked you why you did not do something and you are saying that you did not do it, because it did not occur to you to do it. The third and fourth options work with any type of question.
If you select option #3, you may want to consult the internet or talk to some friends to figure out the proper way to articulate an answer.
Option #4 applies when you are pretty sure what the answer is, but you want to examine the evidence and possibly consult a few people prior to giving a definitive answer. It is most likely to apply to simple yes or no questions, but it could apply to open ended questions too.
There is my plan for what to do if someone asks you a question and you do not know how to answer it. Do you think that it is a good plan? If not, tell me what you think a better plan would be.