u/bmaje

Title says it all folks. I'll go first- Chayce Jones and Lachie Sholl.

I have recently upgraded from Google pixel 4a to Google Pixel 10a recently and am having extreme issues connecting them regularly to the new phone.

I have

• Factory reset the Live Beams through the app
• Hard reset on the case
• Cleaned the pins with Isopropyl alcohol
• Reset Bluetooth settings through the old phone
• Manually switched off the ear buds by the side sensor
• Connected and deleted the buds from all known devices.
• Connected and disconnected from the new phone.

When opening the case the buds don't flash blue, or seem to go into pairing mode to connect with the phone. They will remain charged and charged up when I do get them connected. Another weird issue is they stay connected after being put in the case.

I hate the smart case.

I don't think it's an app issue, but would gladly delete it. Apart from not being able to connect, they play fine.