u/bvalleyla

So this is a fun one... I sent a FedEx envelope from Los Angeles to Rancho Mirage, CA (107 miles) for next day delivery by 11am. The package showed it went to Oakland, then North Palm Springs station, then on a truck and out for delivery at 7:27am the next day. It was never delivered. I called FedEx, and they said it was never at the station which is why it wasn't delivered-- even though the tracking showed it was. But they assured me it would be delivered the next day by 11am.

The next day the tracking showed it being on a truck out for 11am delivery. Nope, didn't happen... but it did get delivered that afternoon. I went to file a claim online... but I kept getting a "Sorry, we're unable to process your request. Try again later" message. This went on for a day, so finally I called Customer Service. I was told to call Technical Support. They literally transferred me to four other people.

This finally ended when they said they needed to verify my address, and the address I gave them (which is the one that shows up when I look at my account info online) apparently does not match what they have in their records. I gave them every one of my addresses over the past 20 years, and none matched what they supposedly have in their records. FedEx finally said they could not help me until I called back with the address that they have in their records-- which I have no way of knowing what it is.

So I have no way of filing a claim because the online system doesn't work, and FedEx claims I am an imposter when I call. It sounds like my only option is to dispute the charge on my credit card... unless anyone has any other ideas?

Needless to say, I will never use FedEx again! Thanks for letting me rant.

Two years ago when I got my 2024 Lyriq Lux 1, I discovered that it would constantly slam on the brakes as I drove up the narrow canyon road to my house. Once I learned I could turn off the auto brake function and just get an alert, everything was fine.

Two weeks ago I got a 2026 Lyriq Sport, and the first thing I did was to put the Forward Collision Avoidance setting onto "Alert" only. I thought that was the end of it.

As it turns out, the car reverts this setting back to "Alert and Brake" everytime the car is turned off. And yes, I learned this the hard way as it slammed on the brakes while driving home.

Is there a setting to make the "Alert" only setting permanent, until otherwise manually changed?

Thanks!