
My long national nightmare is (almost) over - NACS adapter finally shipped (US)
I purchased a new Hyundai Kona EV in September 2021. When the NACS transition was announced, I was excited to hear that I was eligible for a free NACS adapter.
When the emails started going out, I quickly realized I never received any sort of email or official notification letting me know I was eligible or that I'd be receiving it. I spent over a year contacting Hyundai customer service only to always be given the runaround - "oh, emails are still going out" - "oh, they've all been delayed" - "somebody on that team will contact you back within 7 business days" (never to receive a response) - "oh, wait until the end of 2025". I'd basically given up hope I'd ever receive mine.
Well, fast forward to earlier this week - on Monday, I received a call from Hyundai telling me I'd be receiving my adapter in the mail "within the next 3 weeks" and to confirm my mailing address. Woke up this morning to, at long last, a tracking number. A ~16 month long voyage is nearly at its end!
tl;dr - don't give up hope if you still haven't received any word on the status of your adapter! They are, unbelievably, still working their way through the queue.
(Also obligatory fuck Elon Musk, I have no intention on giving him or his companies any of my money unless absolutely necessary - but NACS is the future of EV charging in the US, so I'll be glad to receive my adapter either way.)