Horotec press post follow up
I wanted to share a follow-up to my post yesterday about the “broken” Horotec crystal press I purchased. First, thank you to everyone who reached out with supportive and understanding comments—I really appreciate the constructive input.
However, I was honestly quite disappointed to read some of the more dismissive responses suggesting that I should just “fix it myself” or that it wasn't a big deal.
To be clear, capability isn't the issue here. Like many of us, I am perfectly capable of fixing mechanical equipment. The actual point is that a brand-new, premium tool simply shouldn’t fail on its first use.
It’s disheartening to see a mindset within a community built on precision and craftsmanship that essentially excuses poor quality control. When we pay a premium for professional-grade gear, we are paying for the engineering and reliability that comes with the name. Normalizing the idea that a buyer should immediately have to repair brand-new equipment out of the box only lowers the bar for manufacturers.
We should be holding brands to a higher standard, not brushing off valid complaints. I raised this because I think it’s a conversation worth having, and I hope we can focus more on supporting each other and demanding the quality we pay for.