I am desperate, please help!
First, I want to mention that I had 3 accounts associated with my email address.
Yesterday I made the switch from a Samsung to an Iphone. When I tried to log into my instagram account, for some reason the app would only recognize the least relevant account of all 3, a backup account that I made when my main one was hacked. Whenever I tried to log in with my main account’s username, the app would tell me the account does not exist and would redirrect me to that one backup account.
Today I logged into my backup account from my laptop and actually deactivated it because I did not need it anymore. Also I realized that all my accounts still have my old number so I updated it to my new phone number.
I tried to log into my 2 main accounts but SURPRISE - my accounts were temporary blocked due to suspicion of hacking since I tried to access it from multiple devices.
I have the username and the pass words but whenever I enter them, I get to the point where they ask me to add a code sent to my old number that I cannot access anymore…
I even got to the point of sending a selfie to verify my identity, they confirmed my identity but then I’m stuck again in this last step where they send me a verification code to a phone number I cannot access anymore.
It’s tiring, I tried absolutely anything… they do sent me verification codes on whats app on my new number and email but whatever I do, I get to that point with the code sent on my old number.
Is there anything I can do? I really need help.