▲ 0 r/Cinemark
Cinemark has a Customer Service Problem!
It’s a shame how Cinemark treats their customers.
They need a complete overhaul in their customer service department!
I know several industry people in the Los Angeles market that has tried to go to Cinemark, but their staff are just awful and careless!
They also have a terrible customer loyalty issue for their most loyalist customers and offer a lousy large drink for your birthday, not even a free popcorn like the other chains!
They also allow people to talk and play on their phones.
Anybody else finding Cinemark going down hill?
u/cinemarolls110 — 23 hours ago