Flights not ticketed - where to from here?

Booked FF flights in September last year, all under same booking. First flight with Qantas, then Air France and Cathay.
Received full itinerary with each flight showing as confirmed.
While trying to do seat allocations, noticed the other carrier flights weren’t showing.
After a long time on the phone it turns out Qantas never ticketed those flights and we don’t have bookings - but they didn’t notify, refund or issue points back.
Waiting on a call back to see what they’re going to do but we have a big trip planned - flying this month!
Given this is clearly a Qantas stuff up by not ticketing the flights, what are the chances they will get us on these flights?

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u/corky1008 — 3 days ago

Journal still not working

Have logged this a few times and the most recent update had a fix. But the journal still isn’t loading correctly. Previous days have been completed properly and were showing a green tick. Now everything is yellow and today has some data missing. Have reloaded data from the backend but it doesn’t resolve it. Appears I’m not the only one experiencing this from previous comments.

u/corky1008 — 1 month ago

Journal

Shared this a big about two months back and sent through logs etc. I complete my journal every day but it frequently shows as incomplete (what should be green ticks showing as yellow, each day’s entries empty despite there being data).

I’ve followed the instructions to reload data from the backend. That seems to work roughly half the time.

Any update on a fix? I recall a few people sharing the same problem.

Thanks guys!

u/corky1008 — 1 month ago