Finally uploaded a video detailing how to resolve the RG Rotate Crashes and sharing workarounds to resolve the issue (with no battery pull required!). Feel free to watch it and comment, and it applies to both the silver and black versions of the RG Rotate.
Hi, as per title - do you have an RG rotate that crashes/hangs the OS and/or g.co.app (google services) that crashes (and then every other subsequent app just crashes and you have to restart the handheld)?
If you do, please state the color of your handheld (black or silver) and how often do you get the crashes? I have been getting it somewhat frequently but managed to work around it. Want to get an understanding on is this a widespread issue or just select few (and is it unique to the black RG rotate or also happens on silver ones).
See my previous thread for workarounds on the issue that has been working for me the past 2 days:
https://www.reddit.com/r/ANBERNIC/comments/1ty7vqk/psa_buying_from_aliexpress_will_not_give_you/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button
Hi, as per title - do you have an RG rotate that crashes/hangs the OS and/or g.co.app (google services) that crashes (and then every other subsequent app just crashes and you have to restart the handheld)?
If you do, please state the color of your handheld (black or silver) and how often do you get the crashes? I have been getting it somewhat frequently but managed to work around it. Want to get an understanding on is this a widespread issue or just select few (and is it unique to the black RG rotate or also happens on silver ones).
See my previous thread for workarounds on the issue that has been working for me the past 2 days:
https://www.reddit.com/r/ANBERNIC/comments/1ty7vqk/psa_buying_from_aliexpress_will_not_give_you/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button
Hi,
Just sharing a PSA as I bought my black RG rotate from Aliexpress and tried to get support from Anbernic's official support on anbernic.com, and they said they cannot provide support from 3rd party stores (even though I bought it from their Anbernic Official Store on Aliexpress).
My RG rotate has an issue where during charging, or when heat is introduced - the moment the screen is turned off (and wait for a few seconds to likely try to kick in android's deep sleep), triggers a situation where either:
Just wanted to share above with you guys, in case someone faces similar issue like me and dont want to go through the headache i've gone through, just to figure out what (sort of) works and what doesn't. And also to warn those that buy from Aliexpress - you get faster delivery and likely cheaper (saving on shipping) but you don't get the official warranty from anbernic's site directly.
Edit 7 June: Found a better workaround than playing a YouTube video in the background: You can try the trick that I just found out which is to install an app called "Wake lock revamp" (by darken) or "Wake lock - CPU Awake" (by taximet) and see if it helps. That's better than my original approach which is to play a silent video in the background on YouTube. However this (along with playing a silent video in YouTube in the background) will use anywhere between 2-2.5% of battery per hour because it keeps the CPU alive at the lowest speed at 614 Mhz. The plus side that I accidentally found out, was that when in the Wake lock mode (CPU at 614 Mhz instead of deep sleep) - the handheld wont be woken up through the shoulder buttons, so it makes it good to prevent accidental presses when its in a bag or pocket. If you use Wake lock revamp - choose "processor" as the Wake lock.
Original post in case interested: https://www.reddit.com/r/ANBERNIC/comments/1tu8tfq/black_rg_rotate_overheats_and_crashes_android/
Video of the issue in action:
https://streamable.com/0aftkm
I have been rocking the RG rotate polar black plastic version since Sunday (it's now Tuesday in my country). Love it so far except that it overheats and crashes android when you either charge with a regular 5V/2A charger or play a more CPU/GPU intensive game like virtua tennis 2 on dreamcast (flycast) where the game generates more heat on the handheld.
Anyone that has the black version specifically can confirm that they're facing this too? Saw a russian YouTuber facing similar things (random crashes on his black version, but the metal silver version for him is OK). Disappointed as I really like this black unit :(