u/darkwingduck4444 — reddlx

Twice already I've been charged the full 10.75 despite only going from SJ to Lawerence. Going the opposite is fine. All other clipper transactions were fine this weekend. It was literally just doing that direction twice on different days where it didn't register it correctly even tho I made sure tap on and off said "ok travel" with the green.

Guess I'm calling customer service tomorrow

Edit: It seems both transactions self resolved as of Sunday afternoon and I've been refunded the correct amount (unless customer service saw my email and took action, but idk if they work Sundays). Just to answer some questions...didn't double tap or do anything funny. It was literally only happening when going from SJ to Lawerence and happened on different days. Unfortunately I can't share screen shots via edit or comment (but if you really want to see the before and after I can dm you), but the transactions read as "San Jose from San Jose" as if I never tapped off

So I guess wait a couple of days? But it sucks since that was $13.50 less dollars on my balance during that time and Bay Area transit ain't cheap.

reddit.com

u/darkwingduck4444 — 19 days ago

▲ 83 r/LAMetro

Gas prices are high and I still haven't gotten a bike rack for my car, so I took the long way up. Worth it to bike with my friends and not have to use my car (biked San Jose to SF).

u/darkwingduck4444 — 19 days ago

▲ 59 r/BikeLA

Wasn't bad. Granted I went through in the early am (8ish) on a Sunday, so not much car traffic. Bike lanes in parts, but not all go Sepulveda. Didn't expect it to be steep starting from the valley, but once you get to the downhill part, my god.....felt like a jet.

Would do again

u/darkwingduck4444 — 25 days ago