u/delpaso

I've had a service-area GBP for about a year now and just moved into an office, where I'll have customers come in but will also maintain the service area with pickups and deliveries.

I tried to add my address to my GBP and the verification process is to take a video showing signage etc. However, I'm just in an office building and I have no signage. The only sign is the suite number on my office door.

I tried to get help from Google but as seems to be the case every time now, I just got a stock email back a that they have no idea what my issue is and just "refer to the help center.

Does anyone know how I can either get verified without the signage or revert to a service-area GBP so I can respond to review/post again?