Has anyone actually ever received useful support from them?
Every time I have an issue, they make me fill out loads of info about the business, write a detailed description of the issues I'm having and then you get some dumb as sh!t, canned reply like "From the info you shared, we're not sure of your exact issue".
I've had a service-area GBP for about a year now and just moved into an office, where I'll have customers come in but will also maintain the service area with pickups and deliveries.
I tried to add my address to my GBP and the verification process is to take a video showing signage etc. However, I'm just in an office building and I have no signage. The only sign is the suite number on my office door.
I tried to get help from Google but as seems to be the case every time now, I just got a stock email back a that they have no idea what my issue is and just "refer to the help center.
Does anyone know how I can either get verified without the signage or revert to a service-area GBP so I can respond to review/post again?