u/diazen

So we just closed on a home on Tuesday. We selected frontier because they’re the only fiberoptic option in our area. My spouse is in tech and works from home so having consistent internet that can support what he needs is really important for his job, we’ve already had them at our old home for a while and not had any issues up until now.

The seller has a business account with Frontier registered to our new home, with a termination date set for mid July. The seller had wanted us to allow them to remain in the property until that same date, but we said no and proceeded to close as planned. When we called to get internet set up, frontier spent 7 hours over the course of several days giving us the run around. Their customer service reps and supervisor keep telling us the seller needs to call them to disconnect their services.

The seller claims they have already disconnected services, but frontier says they still haven’t changed their disconnection date from mid July. Granted, this seller has proven to be pretty untrustworthy, so I am more inclined to believe the frontier service rep when they say the seller hasn’t reached out or made changes to their disconnection date.

At this point we are calling our attorney Monday to explore suing the seller for delayed performance, and also filing a complaint with the FCC against Frontier. Either the seller needs to change the termination date to now, or we need Frontier to force a disconnection and get us set up. We have legal documentation that this is our property, and documentation that the seller changed their business address- but Frontier hasn’t been willing to accept it for whatever bizarre reason. We were vaguely told by a customer service rep that because the seller has a business account with frontier, they can’t just take proof of residence from us and disconnect them, but I don’t know how accurate that actually is.

Frankly, they’ve been a nightmare to deal with (both the seller and frontier) and I’m wondering if, outside of what steps we are already taking, is there anything else we can do here? I’m mad enough to raise as big of a stink as possible (outside of being rude to the people taking our calls, obviously).

Also, our realtor is entirely in the loop and has informed the seller’s agent that unless this is resolved we will be contacting our attorney.

I would really appreciate any advice you may have, we can’t keep going without internet because it’s starting to impact my spouse’s work.

So we just bought our forever home and plan to do quite a bit of work to it. However, I am running into problems with where to put the television. The window faces southwest and seems to get quite a bit of sun, so I’m hesitant to put the television on the opposite wall because we would constantly be fighting a glare and keeping the blinds drawn. Additionally, I don’t love the idea of sitting in front of the window in the winter time, as it does get quite cold here and I’m not sure how well those windows block the draft in the winter.

We currently have a 75” frame TV that we love (not pictured, these are photos from the real estate listing), but neither my partner nor I like the idea of putting the TV over the fireplace. Even with something like a mantle mount to solve the height issue, it will still look way too large in the space and then we lose the option of having a seasonally decorated mantle (which I’m very very fond of doing so that would be a bummer). We’ve talked about putting it in the corner, but space constraints would make that difficult as well. We could downsize the TV, but I would like to try to avoid that if possible.

So that brings me to the possible solution I cooked up- we could remove the bay window and install two separate windows with ample space in between them for the TV.

Since the living room is long (22ft and the TV is 5.5ft long) I could feasibly space the windows out a bit so they’re not directly next to the TV, and therefore not directly across from the couch. In addition, I can always put in some light filtering curtains to help with any glare without losing a ton of natural like.

Thus far, this is seeming like our best option for comfortable TV placement and best use of the space, but I would really appreciate other thoughts and opinions here. From an interior design perspective, this work decently well? Or is this set up going to be awkward? I don’t want to shell out for this if it’s actually going to be a terrible idea in practice, or if there is a better solution.

Also just to add- no there is not an alternative TV room. There is a finished den, but we have kids and part of buying this home was to give them a rec room so we aren’t all on top of each other all the time anymore. So ideally, I would like to be able to have a TV in both the den and the living room.

TIA!

Bought a house, seller won’t disconnect, frontier not helping, what else can we do?

Would it be terrible to move the window? TV placement in a raised ranch with a fireplace