RBC is disgusting
They care about no one, especially small business.
I own a brick and mortar small business. I had a personal and business account with RBC. Sadly, I had to file a personal consumer proposal because I was under water.
The business was doing great though.
When opening the small business account, despite my business being incorporated I was told that if I wanted to borrow money, I had to have an established business of two years. Despite the fact that I was in there to apply for the CSBFP which does not require you to be open or preexisting. I mentioned my old business which has existed for 2 years. And then was given a line of credit and a credit card.
Fast forward, I am a year into my shop being open when I file the consumer proposal. But my business account is still listed as a sole proprietor. Rbc takes every penny from my business account and closes all credits.
I go back and fourth with them for a month. They tell me multiple times that my money will be given back and my credit reinstated when they receive the articles of incorporation. After a month they tell me nope, that will not be happening after all.
I tried fighting it but there is no hope.
Do not open a business account with RBC. Branch reps know nothing. Rbc you are disgusting.
Edit: oh man! Okay, lesson learned. Do not complain on the internet. This is honestly the first time I have been ripped apart online. Definitely doesn't feel good. You guys are vicious. Whether stating facts or not, this was definitely a kick me while I am down moment.
Everything you are saying, I know. I know how it works and I know that they were well within their rights to seize those funds.
I am saying that I wasn't properly informed of products or my responsibilities when I opened the account. I was also told by multiple associates in the bankruptcy department that it would be fixed. And then it wasn't.
I am not trying to hide anything. I opened an art therapy studio for kids and people with disabilities. I over invested personally and I was not prepared financially. When I say the business was doing well, I mean I was able to pay rent and supplies and keep the lights on. RBC took $3000. That's it guys. A measly $3K. And that was enough to make my life a lot harder. And I have been working night and day all summer just to get by.
And for forks sake, yes, I am fully aware that maybe it wasn't a great business decision. But it makes people happy and helps them and I am stuck in a three year lease.
Blah blah, you don't care. That's fine. I am just trying to clear things up.
Did I fork up? Yes. Was RBC a dick about it? Also yes. I just needed to bitch and maybe inform other people about what happened so they can avoid it.
I am in fact going to go cry now. Have a nice day.