r/legaladvicecanada

My in-laws are using our home address without our permission. We get their banking mail, CRA, and voting cards.

We have asked them to change the address to spmewhere else but they have not yet. We keep writing RTS but the mail keeps coming.

Background: my spouse's parent and step parent live outside of Canada. They have not lived in Canada for over 25 years. They live on another continent. My spouse speaks to this parent once a year on their birthday. There is really no relationship (no hate either, just no closeness). Recently, my spouse's step-sibling's mail started to come to our home address too.

How can we get this to stop?

Looking for thoughts on this situation.

Tonight we (our family with 2 small kids) parked at a medical office building in Brampton ON for about 10–15 minutes. The towing signs were small and mostly on one side of the property, while we parked on the other side.

When we came back, our SUV had already been lifted and put on dollies by a tow truck — but the vehicle had not actually been moved from the parking spot at all.

The driver told us he could “help us out” and release the vehicle for $600 cash, but said there would be no invoice, no receipt and no tax.

We asked what it would cost if we wanted to pay properly with an invoice showing what we were being charged for. We were then told it would be $990 + HST

We wanted to pay by credit card but were told they couldn't process credit cards because their office was closed. We were told our options were essentially cash or e-transfer, so we eventually paid the $990 + HST by e-transfer.

The invoice we received simply says:

“Towing — $990”

There is no actual breakdown/itemization of the $990.

We were also told that if we didn't pay immediately, once the vehicle was cleared it would be taken to an impound lot in Mississauga, where the charge would become at least $1,495 + HST, plus possible evening/after-hours fees.

Again, the vehicle had never left the parking space. It had only been lifted and was ultimately put back down in the same spot.

The driver also told us words to the effect of: “Good luck fighting this. We've towed police officers, firefighters and lots of other people before and nobody had a chance fighting it.”

We later called the property management company. They told us there was no specific complaint or call about our vehicle that evening. They said the towing company has an arrangement/contract with the building and that we would have to deal directly with the towing company. Interestingly, our tow invoice says “Request by: Property Management.”

We have photos of the whole incident, the vehicle still in the original parking spot, the tow truck, signage, invoice, payment proof and parking-lot layout.

We're contacting Ontario's Ministry of Transportation because private tow operators are now provincially regulated, and we're specifically asking them to review:

the $600 cash/no-invoice/no-receipt offer versus $990 + HST with paperwork;

whether the invoice was properly itemized;

whether they were required to allow credit/debit payment;

whether $990 is actually an allowable charge when the vehicle was never transported;

whether there should have been a separate hookup/drop/release rate;

who actually authorized the tow;

and whether the threatened $1,495+ impound charge was legitimate.

I'm not looking to argue that being on private property automatically means you can't be towed. I'm more interested in whether the way this was handled and charged is normal or lawful. There was construction on the street and we didn't see any signs coming into the parking lot saying that you can't park in this public lot as they were only on the building concentrated in a small area and we literally walked the other way.

Also, literally I think they were waiting for ppl like us and as soon as we left he set our car up and then he waited for us to give us the cash deal or threaten us that it would cost us much more at the impound lot.

Also he asked us to send to his number a picture of the registration and driver's license so this company has our private info/address/full name.

Any thoughts or experiences would be appreciated.

Note: I am the boyfriend in this, but I am posting this with permission from my girlfriend from her perspective.

I (20F) rent a room in a shared house in Ontario. I’ve lived here over a year and just renewed my lease, which is signed. My old roommates moved out and three new roommates are set to move in this September.

Before move-in, the three incoming roommates and I started an Instagram group chat. One of them (18F) opened by sending a Google Doc of house rules and asking everyone to sign it, saying she wants it to be “legally binding.” Of the other two new roommates, one is fine with the rules; the other has the same concerns I do and also doesn’t want to sign.

After some back-and-forth, the rules were revised slightly (both versions below), but the roommate who wrote them isn’t willing to negotiate much further on account of her being Muslim and these are “her religious accommodations”. My main issues:

- She doesn’t want my boyfriend to ever sleep over, and is only reluctantly okay with him visiting occasionally. (Applies to any guys coming over)
- She’s calling it a “party” if my boyfriend and a mixed-gender friend group (8 people total) come over, even though we’re not hosting anything like a party.

My landlords (a married couple) had a call with the three incoming roommates and told them that if I’m not willing to “cooperate,” I should find somewhere else to live even though I have a signed, renewed lease and have already been living here for a year. This was relayed to me secondhand by the roommate who also doesn’t want to sign.

My questions:
1. Am I legally obligated to sign a roommate-drafted “contract” like this or even negotiate on one?
2. Can my landlord actually pressure me to move out or end my lease over this, given that I have a signed lease and haven’t breached it?
3. Does it violate any religious accommodation laws that my boyfriend sleeps over or comes to the house for long periods of time?
4. Is this something I need a paralegal/lawyer for, orders. or is there a simpler first step (e.g. LTB, tenant advocacy group)? Neither my boyfriend nor I can afford a lawyer.

Rules:
Note: though some of the rules don’t seem that bad they’re generic and aren’t how they sound (e.g. 8 people coming over being considered a party)

Before revision:

1. Please do not have any men over when I'm home or overnight. (This means no male guests, friends) Please inform me if there are any males in the house if it's an absolutely inevitable situation. Please inform us all if you have guests coming over, even if they're female.
2. Please ask me if you need to borrow something
3. Please knock loudly at my door and wait for me to answer before entering.
4. Please keep the house as clean as possible, wash your dishes right after you use them, and do not leave them in the sink.
5. Please do not host parties at our house.
6. Wipe the bathroom sink, counter and toilet seat after using it. Replace the toilet paper if it's empty. I will have a jug of water to use for the toilet / might install a bidet if allowed
7. Please take out the trash before it overflows, I will do the same.
8. No loud music or noise from 10 PM to 7 AM. Headphones only after 10 PM.
9. We can split bills fairly or take turns paying for stuff like groceries/online food orders.
10. If there is a guest over, they need to stay in shared spaces (living room, kitchen) or your
11. room.
12. Lock the front door and windows EVERY time you leave or go to sleep. Do not give out our address or lend keys to anyone without checking in with everyone else.
13. Please talk to me directly if there is anything wrong.

After revision:

1. Please do not have any guests over without informing everyone, especially men.
2. Please knock loudly at my door and wait for me to answer before entering.
3. Please keep the house as clean as possible, wash your dishes right after you use them, and do
4. not leave them in the sink.
5. Please do not host parties at our house.
6. Wipe the bathroom sink, counter and toilet seat after using it. Replace the toilet paper if it’s
7. empty. I will have a jug of water to use for the toilet / might install a bidet if allowed
8. Please take out the trash before it overflows, I will do the same.
9. No loud music or noise from 10 PM to 7 AM. Headphones only after 10 PM.
10. We can split bills fairly or take turns paying for stuff like groceries/online food orders, but in
11. general everyone pays for their own groceries.
12. If there is a guest over, they need to stay in shared spaces (living room, kitchen) or your
13. room.
14. Lock the front door and windows EVERY time you leave or go to sleep. Do not give out our
15. address or lend keys to anyone without checking in with everyone else.
16. Please talk to me directly if there is anything wrong.

Me and my friends are in Vancouver, and we decided on a whim to drive to seattle, but none of us expected it to be a plan and none of us have our passports. 4 of us. However, we have a friend coming a day later from Edmonton, and he could bring all 5 passports, including his own.

Could this be possible? We’re more worried about our friend getting stopped at security though.
Let me know your thoughts. Thanks.

My wife is 1 of the executors out of 3. Her mom passed away & the will states to sell the house & divide the house money into 3. So now our probate lawyer wants everyone to get together so we can distribute the funds. One of the executors found out the mom was helping out my wife financially from the past & is weaponizing that against her. He’s trying to say my wife should take a lower cut of the probate money. Is that even valid? Whatever the mom did with her money in the past, isn’t that her business? My wife didn’t go after her brother when her mom gave him $1000, that’s moms business not hers…What legality do other the executors have? Other than to stop the probate process to go through! Probate lawyer says everyone needs to agree..it’s a 💩 show now

Back in February of this year I was involved in a minor accident in my vehicle. I was following a half-ton truck on a highway on-ramp when a mattress in their truck bed flew off, clipping the front corner of my vehicle. The damage appeared minor, with the glass on my passenger side headlight assembly having broken.

I stopped and spoke with the driver. They did provide their insurance information, but said their husband was a mechanic and could make things right without having to involve the insurance companies. The driver of the vehicle had some health issues, and I felt bad for them. I agreed that if their husband got in touch with me by the end of the day and made a firm plan then we could avoid the insurance involvement.

The husband contacted me that day, asked for some details and ordered a part. I followed up a few times as things seemed to be taking a while. Additionally, water ingress into the housing fried the lights on that side and they no longer work.

Back in March he let me know the part was in and to come to his shop. I did, and unfortunately it turned out that he had ordered the wrong part. He let me know he’d order the right one and get back ahold of me.

After a month, in April, I followed up by text and was told he hadn’t tracked a part down yet.

This was the last I heard from him.

I recently began to research replacing the part. It turns out that there’s a significant difference in price between the part that he’d initially ordered (Halogen assembly at around $300) and the part needed (LED assembly at around $2000).

While I know this is in part my fault for not going through the insurance in the first place, I don’t accept that I should be on the hook here and want to know where I stand legally.

Relevant info:
- I have video of the incident
- I have text message exchanges of the pertinent details of them agreeing to fix the car and replace the part
- I have a copy of their insurance information

Any advice appreciated. Thank you!

Long story short, my family member is actively fighting domestic violence accusations in court. He's been staying with my parents.

Recently he attacked me when my parents were not home and I went into the home to use the bathroom. He tried to choke me.

Now because I requested charges to be pressed against him, he is requesting charges be pressed on me for intimidation and assault.

Due to his active fight against DV charges, he already has a lawyer.

Everyone being told each side in the family keeps begging me to drop the charges. They're saying I dont have a foot to stand on. I have visible marks on my throat where he touched me and an inflamed throat.

This is not the firat time this man and I have had confrontation, but it is the first time I've been harmed physically.

What do I do?

I’m in Ontario and I’m trying to understand how OAP 1 Section 2.2.1 (Newly Acquired Automobiles) works.

I purchased a vehicle and had an existing auto insurance policy on another vehicle. I received tickets while driving the newly purchased vehicle before I contacted my insurance company to add it to the policy.

Section 2.2.1 of the OAP 1 says that a newly acquired automobile is insured as long as the insurer is informed within 14 days of delivery. I’ve also seen the Ontario Superior Court decision in Johnson v. Jevco, which described the 14-day period as a grace period for arranging continuing insurance rather than a precondition to coverage.

My question is:

If I was within the 14-day period when I received the tickets, would Section 2.2.1 have been active and would the vehicle be considered insured at that time, assuming all the other requirements of 2.2.1 were met? Or does the coverage only become effective after the insurance company is notified?

I’m specifically asking about the status of the insurance coverage on the date I received the tickets, not whether I should have notified the insurer sooner.

Thanks.

I went to a rural baseball game. I took a couple of pictures. They are action shots of the players playing the game. They are all adults, 25+. You can recognize them in the pictures. The games happen in an open field/park.

There's no release, no contract, no paper trail.

Question: can I safely include those shots in my website where I display my services?

I know that according to Canada's legislation, photography taken in public are owned soly by the photographer.

I'm not selling those photos, if that matters. I don't use the photos to advertise anything, just to show "this is what I do". So I don't see this as appropriation of personality, but I would like to go over this in this community for a second opinion.

What do you think?

I work as a restaurant server and my boss doesn’t pay me or any other employees tips because the boss states that my wage is already slightly higher than minimum wage. I want to leave this job and I was wondering if I can just give them a notice today and not show up to work tomorrow? Will they penalize me for not showing up tomorrow, like withhold my final paycheque? I wouldn’t even care about losing those tips because I haven’t worked there for very long.

As a landlord, I would like to know my rights if tenant wants to break 1 year lease.

The property is currently tenanted through a property manager.

The tenant sent an email today stating he wants to move out on September 30th,2026.

The lease began on 1st March 2026

He hasn't mentioned any reason for leaving.

Honestly I can't afford to keep the property vacant in this kind of market while looking for new tenants.

Also, if I go through property manager again then they will charge me half months rent again for new tenants.

I work a factory job. I was recently injured on the job when a machine’s safety measure failed to work. This caused crushing nerve damage, for which I need a brace and weekly physio. WS is involved. The longer it takes for me to heal (slow process unfortunately - still on very light duties), the more often my supervisor keeps making rude jabs when talking to me and now treats me like I know nothing. They are not following recommendations made by physio and are now asking me to time how long it takes me to do every task. There’s no HR or anyone above them to go to - they are HR. It’s a very small factory.

What steps should I be taking? Do I have any legal legs to stand on? I’m worried they’re trying to push me out. A friend recommended an employment lawyer, but is that worth it at this stage?

I received a cease and desist for defamatory statements made online. It was addressed to a bunch of people and was a very aggressive and threatening letter. The issue is there are no specifics, though it mentions “hundreds of pieces of evidence”. I have no idea what statements or evidence this letter is referring to. I have not made any public postings online about these people. I’m not their biggest fans and they know that but I honestly have no idea what this is regarding.

I also don’t know half the people listed on the notice so I don’t know what it’s about. It is also accusing us all collectively of successfully managing to get other companies to stop working with them, but again, no specifics of my involvement and I have zero clue what it’s referring to. I haven’t spoken to or interacted with these people in over 2 years.

Should I get a lawyer? Do I ignore it? Do I respond and ask what evidence they have specifically against me? I don’t know what to do and I am very confused

Hi Im working in Montreal,Québec and my job is a Business development manager. For my job I'm required to call clients and do outreach on a daily basis. Most rof this outreach is by email and booking Zoom calls.

However, my employer wants me to share my personal phone number with all agents, communicate with them through Whatsapp and also similar phone communications with high networth clients. These people are in Europe sometimes so there's a bit of s timezone too sometimes. Like last week I had to take call at 2am in the night. And before you ask, I'm not being paid overtime ofc. Overtime doesn't exist in this company.

Anyways my question is; is the employer legally required to provide me with a work phone? Or pay for my phone bill if I'm using my own phone?

Ps. : when I first started working 8 months ago I asked the boss about work phones and paying for phone bills and he declined. He said it's not a company policy and they will not spend money on this.

Looking for some advice from Canadian accountants/bookkeepers because I’m in a situation at work that isn’t sitting right with me.

I do the day-to-day bookkeeping for a privately owned company. Occasionally, the owners purchase materials/supplies through the company that are actually for their personal homes, things like materials, home improvement supplies, etc.

I’ve been instructed to record these purchases as COGS along with our regular business materials. I’m also required to keep a separate physical record of the personal purchases. So far this fiscal year, the personal purchases I’ve tracked are around $25,000 collectively.

What concerns me most is that I’m not supposed to identify these purchases as personal to the company’s accountants or in the accounting software. As far as I know, they remain recorded as COGS. I’m not aware of them being recorded to shareholder loan accounts, reimbursed to the company, or otherwise reclassified, although I don't have visibility into everything that may happen when the corporate tax return is prepared.

I’ve raised concerns internally before and they’ve essentially been brushed off, so I’m trying to understand my own responsibilities as the employee entering these transactions.

My questions are:
Is recording known shareholder/personal purchases as COGS acceptable at any point, or should they be recorded to a shareholder loan/due-from-shareholder account from the beginning?

If they remain in COGS at year-end, what are the potential corporate tax/GST implications?

As the employee/bookkeeper who has been instructed to enter them this way, could I have any personal professional or legal exposure?

Is keeping a separate record of the personal purchases enough, or should I be doing something differently to protect myself?

Who would be appropriate to speak to confidentially about this without immediately escalating it to CRA or the company's accountants?

I’m not looking to report my employer or make accusations. I genuinely want to understand where my responsibility begins and ends because I’m uncomfortable continuing to record transactions I know are personal as business COGS without
understanding the implications.

Would really appreciate input from Canadian CPAs, bookkeepers, or anyone who has dealt with a similar situation.

Looking for some general guidance before I speak with an employment lawyer.

I was recruited for a senior role with a company and signed an employment agreement with them. As part of accepting the position, I moved from a low-cost city in Quebec to Toronto. I left another job to make the move and signed a long-term lease at significantly higher rent.

There are actually two employment documents involved: an offer/agreement directly with the company and a later agreement through an employer-of-record/payroll provider.

One unusual part of the situation is that I had already been doing substantial work for the company for several months before I was formally put on payroll. This included business planning, agreements, consulting and other work requested by management. I was eventually put on payroll, but there was also a delay before I received my first payment.

After moving to Toronto, I feel that my role and responsibilities were gradually reduced/marginalized compared with what I was originally hired to do. I was then terminated. In the termination meeting, I was told the company was restructuring and that the function I was responsible for would no longer be handled in-house. I have a recording of that meeting.

The employer initially offered a relatively small additional settlement in exchange for signing a broad release. I rejected it and submitted a counterproposal raising the unpaid/pre-payroll work, relocation costs, contractual compensation, and changes to my role. They increased the offer somewhat but ultimately said their revised offer was final.

I have not signed the release and am now planning to have an employment lawyer review everything.

My questions are:

- How should the two employment agreements be analyzed when one is directly with the company and the other is through an employer-of-record?

- Could the pre-payroll work and delayed compensation be relevant to my length of employment or other entitlements?

- Could the relocation and subsequent changes to my role potentially be relevant to a constructive dismissal/breach of contract analysis?

- Does the employer’s stated reason of restructuring affect the severance analysis?

- Is it reasonable to reject the settlement and have a lawyer negotiate instead?

I realize nobody can determine my entitlement without reviewing the documents, and I’m definitely planning to get professional advice. Just looking for general perspectives on what issues I should make sure the lawyer considers.

Hi, I recently sustained an L1 spinal fracture after being hit by an e-bike in Toronto as a pedestrian. The e-bike rider admitted to pressing the accelerator instead of the brake on a red signal while I was crossing. A police report was made on the spot. I’ve lost about 25% of the vertebral height. I have been advised 8 weeks of bed rest and minimal movement, followed by a long recovery period with physiotherapy.

This injury has completely upended my life. I’m facing loss of income, and I need to figure out how to manage a long flight home for my sister’s wedding. I also can’t cook, so I need to arrange a tiffin service; I can’t lift heavy items, so I need groceries delivered; and I can’t bend, so I need a cleaning service. On top of all this, I’m wondering if I have any legal recourse against the e-bike rider who hit me, especially since e-bike riders here aren’t required to carry insurance or hold a license, which makes this complicated.

If anyone has been through something similar or knows what legal consequences the e-bike rider will have to bear, I’d appreciate the insight. Should I pursue this in small claims court, or hire a personal injury lawyer?

Title: Ontario career college says I owe $3,504.99 after attending only 3 days — is this legal?

I’m looking for advice from anyone familiar with Ontario private career colleges, the Private Career Colleges Act, or Ontario student refund laws.

I enrolled in a skilled trades program at a private career college in Ontario. Unfortunately, I had to withdraw after attending only 3 days. Due to health conditions.

The school sent me a statement showing:
$3,000 — “Tools, Shop and classroom material, PPE, Administrative fee, etc.”
$500 — Books
$504.99 — 3 days at $168.33/day
Total: $4,004.99
I had already paid $500
They say I still owe $3,504.99
This is literally what’s in the invoice!

Here is where I’m confused.
I was given only one book, yet they’re charging me $500 for it . I also don’t understand exactly what the $3,000 charge consists of because the statement combines tools, materials, PPE and administrative fees into one amount. I offered to return all the tools after the three days but they refused saying that is used.

I withdrew very early in the program — after only three days and well before the halfway point. I did this officially and they accepted my withdrawal.

I’ve been reading Ontario’s career-college refund rules, particularly O. Reg. 415/06, and I’m trying to understand whether the school calculated my balance correctly.

My questions are:
1Can a private career college charge a $3,000 compulsory fee like this after a student withdraws after only 3 days?
Does the college have to show exactly what the $3,000 consists of?
Is charging $500 for books reasonable if I received only one book?
How should the college calculate the fee for only 3 days of attendance?
Does Ontario law require a specific refund calculation when a student withdraws before the midpoint of the program?
What documents should I request from the school to verify that these fees were legally charged?
Is there an Ontario government office, student advocate, lawyer, or organization I should contact about this?
I’m not looking for someone to simply tell me not to pay. I want to understand what the law actually says and whether the school’s calculation is correct.
I can provide a redacted copy of the statement showing the $3,504.99 balance if that would help.
Please! If anyone here has experience with Ontario private career colleges or has dealt with a similar withdrawal/refund dispute, I’d really appreciate your advice.

Short and simple: friends mom is addict, posted her son’s birth certificate on FB. Friend is in camp, no service, can’t report it himself. Is it a crime to post his personal ID online? Or does someone have to use it for it to be an issue? (Taking it and opening a cc in his name)?

Location: Canada
I'm looking for some advice from people familiar with Google reviews, business disputes, or Canadian defamation/harassment law.

I've had a situation with a local taxi company that has escalated far beyond what I expected from what originally seemed like a simple question about payment.

I initially contacted the company through Facebook to ask whether they accepted e-transfer. They told me yes, they accept e-transfer. Later, I was told that they actually don't accept e-transfer, and then I was told that it depends on the individual driver/person. I found the conflicting answers confusing.

I then asked whether I could offer some constructive criticism, and they said I could. I explained that I thought their AI-generated website looked somewhat sketchy/unprofessional and that I was concerned some potential customers might be put off by the website and decide not to use the company.

They apparently did not appreciate the criticism and decided to ban me from using their taxi service.

What happened next is important because I want to make sure I'm representing the situation accurately.

I thought our Facebook conversation had ended when they told me, essentially, "thanks for your input, I don't need to repeat myself." I responded "you're welcome." I did not continue the conversation after that.

Approximately 10 minutes later, they sent me a photograph of myself through the Facebook chat and wrote:

>

After receiving that, I did not continue contacting them through Facebook.

I later left a 1-star Google review describing my experience.

The company did not like the review and contacted the police. The police spoke with me and, as I understood it, essentially warned me that this could potentially be a civil matter. I was not charged with anything.

Since then, the company has repeatedly reported my Google review in an attempt to have it removed/hidden from public view.

The company is also saying that my review constitutes defamation and harassment and that it "is irrelevant to the review process of this business."

There is another part of this that I find particularly concerning.

In their public responses to my Google review, the company has made statements about me personally that I believe are false. They have described me as mentally ill and have made claims about things they say I did or said that, to my knowledge, never happened.

They have also made statements suggesting that I am holding them for ransom and that they will not pay me "ransom" money.

I have never demanded ransom from them, threatened them for money, or made anything that I believe could reasonably be interpreted as a ransom demand.

What I find particularly confusing is that after they told me any further contact from me by internet or phone would result in the matter being sent to police, they subsequently began using the Google review's public response section to communicate with me.

They have apparently edited their responses to my review to send additional messages, including what they describe as cease-and-desist communications. I would not necessarily receive a notification that they had edited their response, so I would have no reason to know they had supposedly sent me another message unless I went back and checked the review.

So I'm now trying to figure out what the appropriate way to handle this is.

I am not trying to harass the company, damage their business, or make false accusations. My review is based on my own experience. At the same time, I don't want to make a mistake by continuing to engage with them if there is a genuine legal issue here.

I'm particularly interested in advice from Canadians, and especially people familiar with Nova Scotia:

• Does an honest account of your own experience potentially become defamation simply because a business disputes your version of events?
• What should I be careful about saying in a Google review?
• If a business publicly makes false claims about a reviewer, including accusing them of things they say never happened, does that raise a separate issue?
• If a company tells you not to contact them and then uses the public response to your Google review to communicate with you, how should you handle that?
• Should I stop responding to the company entirely and preserve everything as evidence?
• If they continue sending cease-and-desist messages through the Google review, should I speak to a lawyer?
• Has anyone in Nova Scotia dealt with a similar situation?

I have screenshots of the Facebook conversation, including the message where they told me not to contact them, the photograph they sent, my Google review, their responses, and the subsequent edits/messages.

My Review:
My review is based on my interaction with the company through its social media and customer service.

After hearing about the business, I visited its website, Facebook page, and other social media accounts. Some of the posts and advertisements appeared AI-generated to me due to things such as overlapping text, spelling errors, incorrect dates, and content that I found confusing. I contacted the company to ask about this and share my opinion that it could make some potential customers feel uneasy.

During the conversation, I also asked whether they accepted e-transfers. I received different answers, including yes, no, and that it depended on the situation, which I found confusing.

When I explained my concerns about the content, I felt my feedback was not taken seriously. The conversation eventually ended with the company stating that it reserved the right to decline business and that they did not want further contact. They also sent me an older photo of myself during the discussion, which I found unusual.

I have of the evidence conversation that led to this review. Based on my experience, I was disappointed with how the interaction was handled.

As a Canadian, I understand that freedom of expression allows individuals to share their honest opinions and experiences. This review is intended as a good-faith account of my interactions with the company. I welcome others to interact with the company and form their own opinions, and I do not intend for my review alone to discourage anyone from doing so.

If the company believes that any statement in this review is factually inaccurate, I would welcome being directed to the specific statement in question. If an error can be demonstrated, I am willing to correct it. Otherwise, I stand by this review as an honest reflection of my experience.

I'm not asking anyone to contact, harass, brigade, downvote, or otherwise target this business. I'm genuinely looking for advice about how to handle the situation properly and what my rights/responsibilities are as a Canadian consumer and reviewer.