u/dlhoff432

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One of the responsibilities I have as a lot associate is filling the pop coolers. MET does it weekly, but I fill them in the interum. It shouldn’t be a big deal. Just see what’s running low, go on back in receiving, get the bottles you need in receiving, bring them back and fill them up. I’ve done it before and it was no big deal. I even filled them up according to the planogram (or as close as it can be).

But then a few months ago, we had a corporate walk. And suddenly, I was expected to fill them up every day first thing in the morning. But instead of just filling them up, I was expected to go to each cooler, count how many empty spots there are, write down how many I need to fill them up perfectly, then go back and get exactly that number to fill up. Suddenly, a simple task that should only take 15 minutes max is now an operation that can take an hour.

Now the head cashier who told me about this is known to be pretty nitpicky, but even for her, this was much. As in the end she didn’t bug me about doing it every day. I only really had to do it about 3 or 4 times since that walk; it’s been weeks since I’ve filled the coolers and nobody bugged me about it. But doing it this new way was frustrating as hell. Like once I brought pop for one of coolers, 30 minutes later the head cashier is pissy that I didn’t get any for the other cooler. Like would she rather I get pop for zero coolers?

Micromanaging bullshit like that is why I hated being on MET. They took simple things (like replacing a POP banner) and made it into a whole project with extra steps. Then management acts surprised when it takes so long to do. I don’t mind filling pop coolers, but it doesn’t have to be complicated.

THEN PICK YOUR OWN FUCKING BRICKS AND LOAD IT YOURSELF!!!

Today was a test of my patience when I had to load bricks for one of the most infuriating customers I’ve ever dealt with. She was one of those who also wanted me to load it on her cart and in her car.

What should have been an easy load (about 30 bricks) ended up taking almost a half an hour because this customer needed her bricks to be perfect. I’d pick one, put it on the cart, and she’d find something wrong with it. The color was off, the brick was chipped, or she just didn’t like it. For what ever reason, she would tell me “put it back” making a 30 brick load into 100 (70 being ones I put back at her behest). Oh and she was also in a hurry too, despite having plenty of time to waste being fussy about bricks. And that was just getting it on the cart…

I think this was the closest I’ve been to going nuclear on a customer. I wanted to just walk away many times, but I knew she’d take it out on the garden cashier (a real sweet girl who was already treated badly by this demon). I don’t care what back surgery or other BS someone has, if they’re going to be even half as picky as this woman was, they either a) load it themselves or b) shut the fuck up!

If there is one expression that fills me with rage, it’s this. For those who haven’t heard it, it’s a common saying in law enforcement that means that even if you are innocent, you can still be put in jail (aka “The Ride”) and still be jerked around by the legal system. You’ll still have to go to trial, hire a lawyer, pay court costs, and bail. Oh and if you can’t afford bail, you’re going to be sitting in jail until your court date (which accounts for 80% of those who are in jail)

That’s horrifying and really goes against the idea of “innocent until proven guilty”, but this stupid expression is just adding insult to injury. It’s basically rubbing it in your face how unfair the system is. It’s saying “Oh, so you thought you were safe from jail just because you’re innocent, well fuck you!”.