Wells Fargo Device Block
Has anyone had or heard of an issue where a bank, specifically Wells Fargo, will completely block a phone from having their issued cards added to it?
I have a Pixel 9 Pro XL and with some back and forth between Wells Fargo and Google, apparently Wells Fargo has my phone on a bad device list preventing any card from being added to my phone.
I have been able to add all my other credit cards from other financial institutions with no issue, this issue is with WF alone. I even asked the support agent, if I hypothetically opened a new credit card with them and added the card, would it work. He told me no since this block is on the device level.
Why is only WF having issue with this phone? It is carrier locked phone, and I have never reported fraudulent activity with these accounts; of which the support agent tells me it is on this list because of "potential" fraudulent activity. He also tells me that this decision is permanent.
Thanks for any info or feedback.