r/WellsFargoBank

Image 1 — Personal loan outstanding action?
Image 2 — Personal loan outstanding action?

Personal loan outstanding action?

I just applied for a personal loan of $5k. I got an email saying that they needed additional information, so I click the link.

The link brings me to the application which says “conditionally approved” and “complete outstanding action items for our review”.

The problem is, neither the email or the web page tell me what they’re looking for specifically, or specify what the “action items” are.

What do I do?

▲ 7 r/WellsFargoBank+1 crossposts

Debit Card Design and ApplePay

I have a few checking accounts with Wells Fargo and I have a different design for each card picked from the card design studio(WF stock images). In ApplePay they should up as the standard issued card.

Is there a way to have the image of the card and Apple Pay match the image of the actual card? It makes it easier when selecting them, if not, is there a way to at least pick an alternative color?

I know it’s based on the bank and Apple but I’m surprised that at a minimum banks wouldn’t let you have a choice of a few standing colors in AppleWallet. I know BofA lets you customize your app icon between 5 of their stock colors - seems like debit cards in the wallet should be just as easy.

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u/Big-Tank1188 — 1 day ago
▲ 72 r/WellsFargoBank+1 crossposts

Wells Fargo cut 4,199 jobs in the first 90 days of 2026…what’s going on inside?

Been seeing Wells Fargo cut over 4,000+ jobs in 90 days this year…wtf is goin on inside?

Now every bank keeps saying AI efficiency and "do more with less" BS.

Anyone still at Wells Fargo seeing this? branches, ops, tech? feels like this is just the beginning…

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u/Complete_Bill4404 — 3 days ago

Renew CD online

Wellsfargo finally allow you to renew your CD online on the app or their website. You don’t have to call them to renew your CD.

u/Aware-Village4527 — 2 days ago

30 plus years with Wells Fargo Finally Leaving

We had the weirdest experience. Fraud on credit card, and someone changed our address on all accounts. They canceled all of our accounts. Then made new ones. We told them the new Card had the fraud charges pending. They said they would remove. They called a week later saying we have to cancel the new card. We moved all our stuff. They are a mess. I'm going to get the money back and then move to another bank. Any recommendations on another bank?

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u/Zealousideal-Zone913 — 3 days ago

Glitches

I recently bought some cds. However, on my wells fargo account, it shows i bought them twice then reversal of payment and then bought again then reversal of payment. But on my PayPal it shows I bought them once and I contacted the seller. They also said i bought them once. Is my wells fago account glitching? Or did I get changed multiple times? ( Sorry, i ve never had this happen before to me )

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u/ghetto-senpai — 2 days ago

False Promotion

My wife had a add pop up stating that if we opened an account with Wells Fargo we would receive a $400 bonus after 90 days. We opened the account with $2,000 as instructed and after 4 months no bonus. My wife called Wells Fargo and was informed we did not qualify fore the bonus. My wife questioned why we didn't qualify. Th only answer she received was that they did not know why, only that we didn't qualify. No further information is available. We closed the account and transferred the $2,000 to a creditable bank. We also are planning to cancel our credit and debit card with Wells Fargo.

Jerry & Carol

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u/NoRecommendation4120 — 3 days ago

When will I get the $325 bonus I met the 1K deposit on the 5/13

UPDATE 5/20- Checked my account and it’s there! So it takes exactly a week for it to be deposited after reaching 1K (:

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u/Sensitive_Effort_397 — 4 days ago

I think my coworker used my card as a "prank"

So back in March I noticed a bunch of YouTube tv charges going back to january on my account. My husband and I had a whole argument about it. He vehemently denied. I filed a claim on it.

Fast forward to today I go to check out at the grocery store and my card is declined on insufficient funds. Weird. I know I had money.

I deep dove into my account and found a charge for an acne company in March and april, for a plus size clothing company in april and may, and a charge for an online ozempic prescriber in may.

Backing up, I gained a chunk of weight due to a hormone related illness in november-january, and also got alot of acne. My coworker kept hounding me about my appearance. Also in january she came up to me with my card claiming it was on the floor. I was 99% certain my card was in my wallet, in my bag, in my cabinet. I thought I was nuts.

Will wells fargo try to pursue legal action if I file a claim on this? I dont want to deal with that in the work place when people already have enough beef with me

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u/bitchywife123 — 3 days ago

Phone interview follow up

I did a phone interview for teller 2 weeks back from today and I haven’t heard anything yet. Was wondering who should I call to follow up with since I’m not sure what branch I would be working at

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u/Margielist — 4 days ago

Referral Req for a role - Strong similar work-ex so wont waste your time

Hi, i'm looking for a referral from someone in wells fargo.The opportunity is based in hyderabad & i've similar workex(90% match), so i do have a chance to get in.

Would appreciate if anyone can help me out in this matter.

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u/Parking_Tip1437 — 4 days ago

Keep getting text about sign in on new device

I’ve gotten this message twice now a few weeks apart. I changed my password and it was fine but I just got it again today. The 5 digit number seems legit. Is my account compromised or something? I never click on it and it doesn’t seem like any money has been taken. Should I change my password again?

u/Zestyclose-Ant-6737 — 5 days ago

Email hacked bank accounts drained

On Monday my iCloud got hacked . On Monday my phone shut off and when it came back on ( 2-5 minutes later ) my phone completely reset back to factory settings. I have an iPhone 12 Pro figured it was just a glitch from there i had to reset up my phone and so forth .

This all happened from 4:30-5:30 . In that time my bank got drained of 5k . While I was locked out of everything . (Email / socials ) . Couldn’t even log into Wells Fargo . Here is what happened

143 moved to Cash App . Then 1000 to Apple Pay then into Cash App again . From there the money was made into bitcoin pulled out sent to someone I don’t know . The bank emailed me , but sense I was hacked they had my email passwords / usernames for basically everything. Wells Fargo flagged them and from email they “confirmed “ it was me . From there they made several other transactions. Attempted to make a one pay account and a western union account that both got denied via email. Then 2000k+ moved to Cash App again . They then added someone to Zelle and confirmed it via my email ( once again their on my emails ) they confirmed it with Wells Fargo and send off 1700k via Zelle .

Finally 5:17 comes around Wells Fargo calls me , I call back . Bank was drained ! I filed a report , then Tuesday filed a police report , called Wells Fargo back on Wednesday morning and gave them my case number .

Last night I finally got back into my email via another email from my wife . It took gmail about 2 days to finally send her the link to reset password ect ; and we finally see what was going on .

Will I get the money back and be covered by zero liability sense Wells Fargo reached out twice and once they called I called back ?

They even created a chime account and confirmed it with my email . Chime says they log in using an iPhone 13 . In Louisiana , I live in Alabama .

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u/Mmiranda622 — 8 days ago

Is 800 642 4720 legit number?

I dont have a wells fargo credit card but got a mail from them saying i have a charge that will be processed on my business bank account, they even spell my business name wrong, the phone number in the mail seemed ok, what do i do?

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u/SwordfishAway2700 — 6 days ago

Missing transactions???

I had two purchases that was charged to my debit card through PayPal. Both purchases were refunded to PayPal. Usually, when using PayPal, the money goes back to whatever card the transaction was made with. Since I used my debit card, the money is supposed to go back to my checking account through my debit card. When I log into the PayPal account, I can see that the two refunds were processed and sent back to my debit card. However, when I check my Wells Fargo account, the money was never put back into my checking account.

Here's the problem. When I logged into my Wells Fargo acct to look at all my transactions, the two PayPal transactions aren't there. The money was taken out of course when I originally made the purchase, but the purchase isn't showing on my checking acct statement. I called Wells Fargo and the rep said they don't see the original transactions, nor do they see a pending refund, and since they can't see the transactions, there's nothing that can be done. Its as if the transaction completed disappeared.

My question is has anyone else had a transaction not show on their statements or the website when you look at all of your transactions? The two transactions are not showing on my Wells Fargo account. Is there anything that can be done? Seems like I got ripped off.

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u/skuchayu26 — 7 days ago

WF is withholding my money

My father passed away last year, but before he passed, he was in the process of settling a worker's comp claim with Washington Labor & Industries, so when he passed, I was able to take over the claim.

Washington L&I issued an initial down payment to me on Monday, and i deposited the check yesterday. I expected there would be a hold, and was told $275 would be available today, another amount would be available Monday, and the remaining amount would clear on the 20th. Cool, fine, no problem.

I checked my account at 2am and the $275 was there.

Then i checked it again at 10am and it was gone! But there was nothing in my transaction history for today, so i called Wells Fargo to ask what was going on.

I was told the hold was extended to the 22nd and none of the funds would be available until the 26th due to "unusual activity" on the account the check was drawn from. This makes no sense, because it's a government check!

So i called Washington L&I, and they connected me with the Warrants department, who told me that the Washington State Treasury has transferred the funds to Wells Fargo, so they have the money!

So i called WF back and explained this, and they told me that yes, they have the money, but they aren't comfortable releasing the funds to me yet, and there is nothing that can be done but wait for the hold to expire!

I am extremely upset, because I have bills I need to pay before then, but Wells Fargo just decided to withhold my money! I've deposited larger check than this before without issue. I've never had any kind of fraud on my account. This makes no sense! I am so done with Wells Fargo at this point. I used to work for them, and have never had an issue until now. But the fact that they can give me a partial amount of the funds but then decide to take it back and withhold the entire amount for no reason is just absolutely insane.

With check holds, they used to be able to release the hold if you had the check issuer verify the funds with their check holds department. But apparently they can't do that anymore.

Wells fargo has really gone downhill, and i am going to be closing my account and going elsewhere after this. It's one thing to put a hold because there was an issue verifying the check, but to actually have the money but decide to hold onto it just because they can? Absolutely ridiculous. I'm just so angry right now.

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u/Spooniejw — 6 days ago

Cashing Checks

Quick question: I am not a Wells Fargo customer but I need to cash a check from them. Does anyone know how many forms of Id they require? The check isn’t over $10k. And are there any fees?
Thanks in advance

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u/Exact-Public7357 — 7 days ago

Wells Fargo denied 60-month 0% HVAC financing — green card holder, 760 credit score, good income. Has anyone dealt with this?

I recently applied for a home improvement/HVAC financing offer through an HVAC contractor. The offer was 60 months at 0% APR, which would have been a great option since we just bought our house and need to replace part of the HVAC system.

The financing was through Wells Fargo. I’m a green card holder, originally from Iran. My credit score is around 760, and our household income is about $300K. I’ve never had issues with Chase or other banks before.

Wells Fargo said they were unable to provide the loan, but they would not give me a reason over the phone. They said I need to wait for the official letter, which could take up to 30 days. I called the number they provided, but the representative said they couldn’t give me any information until the letter arrives.

Has anyone else experienced something like this with Wells Fargo or contractor financing?

A few questions:
- Is this usually a standard denial process where they only explain the reason in writing?
- Could this be related to nationality/citizenship/OFAC/compliance screening even though I’m a green card holder?
- Is there any way to escalate this before the letter arrives?
- Once I get the letter, is this usually resolvable if it was a compliance or verification issue?
- Are there alternative lenders that offer similar 60-month 0% APR home improvement financing, or is that usually specific to the contractor/bank program?

The frustrating part is that the 60-month 0% APR offer was the main reason I considered doing the full HVAC replacement now. Without that, I may need to delay the project or use a temporary cooling option.

Any advice or similar experiences would be appreciated.

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u/Large-Ad3766 — 7 days ago

What happens when your checking account hits its monthly transfer limit?

Can you still pull from it using another bank etc? I am close to hitting my month transfer limits.

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u/user365735 — 7 days ago