Flight EMS: Downed/Unresponsive Pilot or Loss of Communications with Pilot Policy/Procedures.
Hello all. My agency recently had an incident where two flight crew members lost communication with the pilot via radio, isolation override, cellular communication as well as yelling and banging on the interior of the fuselage. It took reaching through and slapping the pilots head to arouse him. I believe he fell asleep. The concern was that we don’t have a set guideline on how to respond to such an incident as we are single pilot AW139 rated without access to cockpit.
Does anyone working in the agency have Downed pilot or loss of communication policies/procedures they’d be willing to share. I’d like to present information to aviation side of program to get official documented procedures in place. Thank you.