Tutor Doing Other Work in Sessions
I’ve been working with the same tutor for about 8 months. They were such an improvement over my previous tutor, made learning more fun and I felt like I was making a lot of improvement.
Earlier on, there were a few odd moments. When I was doing an exercise or reading a paragraph and apparently they thought I wasn’t looking or forgot about being able to bring the viewing window over to the current tab, they did some personal grooming and at least one time there was some nose picking. It stopped, maybe another student called it out? Things seemed fine for a long time.
More recently, there’s been a number of last minute requests to start 10-15 minutes late, and occasionally last minute cancellation of sessions.
However, the deal breaker for me is blatantly working on other things in our sessions. I was asked to talk about my day, and as I was looking away and thinking about what I wanted to say, I could hear loud typing. I stopped and said- what? Are you typing now? They stopped. Then later in the session I could again hear typing, though much more softly.
I’ve paid closer attention in sessions since then and now notice they are often clearly looking at other things on their screen, and regularly hear soft typing while I’m doing an exercise or activity. I also notice at times they aren’t really paying attention to my answers.
So I’ve booked a few trials and plan to find someone new to work with. My biggest question is- do I change my rating? I think I found this tutor when they were just starting and I think my rating and review has given them a lot of students. I checked and see their hourly rate is much higher and I don’t know if this is resentment at how much less I’m paying, or if they have become bored or jaded with tutoring and is how they now treat students. I’ve never been asked to pay a higher rate and would have agreed if they still seemed like an attentive and professional tutor, but now I feel disrespected and just want to move on.
Since I know there’s a lot of tutors in this group, I’m interested to hear what you think about whether I should alter my rating and review before I go.